Ronita Lazaro
Ronita Lazaro at McLoughlin Chevrolet
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Ronita Lazaro

Service Manager

McLoughlin Chevrolet

16700 SE McLoughlin Blvd.
Milwaukie, OR 97267

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4.2
6 Reviews
4.2

6 Reviews

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6 Reviews of Ronita Lazaro

January 27, 2025

Dealership Rating
Employee Rating

Management won't fix issues that were damaged while vehicle was in their possession. Also gave me a quote to fix issues that were not broken. More

by HASKINSIVXX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Kayla Ryan-Seals

Jan 31, 2025

McLoughlin Chevrolet responded

We are disappointed to learn of your experience here at McLoughlin Chevrolet but will take this opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (503) 652-0000 at your earliest convenience to discuss how we can turn this experience into a positive one.

Jan 31, 2025

HASKINSIVXX responded

Sending a pre-written response to a complaint is just another fact that shows your company does not take these issues seriously. I've reached out several times via phone calls and text messages for over a week and noone has gotten back to me in regards to my issues. All I was looking for was my car to come back to me as I gave it to your company. Instead, I get inside/outside vehicle damage and nobody taking responsibility for their negligence. The only way to correct this is to pay for the work I had done at another shop and replace the damage done inside my vehicle.

January 21, 2025

Dealership Rating
Employee Rating

Overall I have had a great experience with the dealership, particularly the service department. Have had a couple of hickups that were handled quickly and appropriately. More

by jv
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Jan 24, 2025

McLoughlin Chevrolet responded

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

January 05, 2025

Dealership Rating

Shoutout to Ronita at McGlaughlin Chevrolet—she’s seriously the GOAT of service managers! From the jump, she made everything super easy and stress-free. She kept me in the loop the whole time and act More

by itsphillyup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Wayne Clure

Jan 07, 2025

McLoughlin Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2025

Dealership Rating
Employee Rating

Ronita Lazaro is the best! She is so professional and helpful. Make sure to ask for her when you go in for service. More

by Ana A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2025

McLoughlin Chevrolet responded

Thanks for your praise and kind comments about our team. We hope to see you soon!

January 01, 2025

Dealership Rating
Employee Rating

McLoughlin Chevy is the best. Top tier service. Ask for Ronita Lazaro. She really knows her stuff! Staff is friendly, 10/10! More

by Rina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2025

McLoughlin Chevrolet responded

We're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

January 01, 2025

Dealership Rating
Employee Rating

When it comes to customer service Ronita is top tier! I had questions about my car and she went above and beyond to make sure all my questions were answered. If you need help with your car or have any qu More

by Dino.sao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 04, 2025

McLoughlin Chevrolet responded

Thank you for your kind review; we are happy to pass along your comments to the team here at McLoughlin Chevrolet! If you have any further questions, please don't hesitate to reach out!

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