Ron Torres | Page 3

Made multiple calls over 4 days. Never returned one of them. I had to show up and find my service advisor that had no idea my truck was there. I made an appointment, and called the s Never returned one of them. I had to show up and find my service advisor that had no idea my truck was there. I made an appointment, and called the service number to let them know my truck was there. More

by jasonwayne74 Verified Customer Verified Customer

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Cape Coral Crysler took care of my my mechanical needs. I highly recommend their service team I highly recommend their service team More

by JOHN@EDISONMTGPROS.COM Verified Customer Verified Customer

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I was very happy with my new car,we made a great deal,Joe was very helpful and nice,I am really greatful, I had a stressful day and he made it stress free and worth it,thank you. was very helpful and nice,I am really greatful, I had a stressful day and he made it stress free and worth it,thank you. More

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I am disappointed in the dealership for many reasons. For the size, there are only 2 diesel mechanics. They had my truck for 50 days to fix multiple problems. Don’t expect them to do the right thing and For the size, there are only 2 diesel mechanics. They had my truck for 50 days to fix multiple problems. Don’t expect them to do the right thing and give you a loaner, it is extremely difficult to get them to give you one. The inside of my truck was disgusting with dirt and hand prints every where. They don’t care about taking care and being respectful of your hard earned things. If you don’t want to feel respected and you don’t care about your vehicle and knowing what’s going on with it then this is the place for you. As for the service advisor, Bishoy is very disrespectful and lazy with his job. He told me it is not his job to keep me updated on the status of my truck. He told me he went “above and beyond” for calling the warranty and getting it setup for me. He would not return phone calls. He is very arrogant for someone so young and just getting started. His boss Mr. Torres never returned my phone calls once. Never did anything to help make his service advisor do his job or explain to him how to treat a customer. They both should be embarrassed and retrained on how to do their jobs. More

by enoblejr86 Verified Customer Verified Customer

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This was my 1st time using this facility. Waited in the reception area longer than expected; however, Eddie saved the day. Waited in the reception area longer than expected; however, Eddie saved the day. More

by f.llenza Verified Customer Verified Customer

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Courteous, good experience since they no longer have a service advisor I previously had. Thanks for your help with a warranty type of issue. service advisor I previously had. Thanks for your help with a warranty type of issue. More

by MCKNIGHTD2964 Verified Customer Verified Customer

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The dealership has a very rude staff. Not customer friendly. Acted like my 83 year young mother was incompetent and my girlfriend was dumb in regards to the vehicle she had brought there Not customer friendly. Acted like my 83 year young mother was incompetent and my girlfriend was dumb in regards to the vehicle she had brought there before. Lost my wheel lock and said they rotated the tires. So, my rear passenger tire has a nail in the tire and according to my information system, rear passenger tire low. My paperwork states, Tire rotated and tested okay. Today system says tire pressure low right rear 23 psi. Same tire, same side! Did you really rotate the tires? I've had the opportunity to activate Sirius XM Radio free trial since purchasing the vehicle 2 1/2 years. They took it on themselves to activate it, why? Who gave them permission? One more thing, they overfilled my oil by 1.qt. So, you tell me ! More

by kathysparks1942 Verified Customer Verified Customer

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My experience was great. The service advisor Ron was friendly. My jeep service was completed before the time he said it would be. I was very happy with the service. See you n The service advisor Ron was friendly. My jeep service was completed before the time he said it would be. I was very happy with the service. See you next time I need service. Thanks Jim More

by jfoley391 Verified Customer Verified Customer

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My service manager flat out told me he hated my car and that it was stupid And that he hated working on them., it’s an EV, but he did have good communication. that it was stupid And that he hated working on them., it’s an EV, but he did have good communication. More

by Feelinfroggie76 Verified Customer Verified Customer

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New York mike is the best they take great care of me very happy with Cape coral dodge happy with Cape coral dodge More

by mlrowland7 Verified Customer Verified Customer

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