Ron Torres | Page 12
Service Advisor
Cape Coral Chrysler Dodge Jeep Ram
2200 NE Pine Island Rd
Cape Coral, FL 33909
161 Reviews
Write a Review161 Reviews of Ron Torres
November 15, 2024
Worst experience ever. I had to tell them to order the parts before I dropped my truck off. When I dropped off my truck, I needed a rental vehicle. They told me my FL licen I had to tell them to order the parts before I dropped my truck off. When I dropped off my truck, I needed a rental vehicle. They told me my FL license was not valid. WRONG ! My license has never been invalid ! I wasted 3 hours at the FL DMV the next day to prove them wrong. I had let my CDL expire because I did not want it any more. That was 22 years ago ! My license was valid, and I proved it with a letter ! They finished re-building my rear differential and charged me over $4000.00. I drove it home and when I turned in to my home, it was making noise from the rear axle. I had to waste more time and bring it back to them. I told them what I thought the problem was, and they did not believe me. 2 hrs. later, they did what I said to do, and that fixed it ! Thanks for nothing, you are all worthless ! I will never, ever, recommend this dealer to anyone ! More
Other Employees Tagged: Alex Barroso
November 12, 2024
Great service I would highly recommend to anybody for service. Very prompt and very clean. service. Very prompt and very clean. More
Other Employees Tagged: Mike Castori, Lisa Millspaugh, Emily Snow , Alex Barroso, Rasiel Echeverria, Thomas Jopke, Obi Ortiz, Taylor Schwinn
November 10, 2024
Very bad work and they gave me diagnoses that I didn't need. I don't recommend them as such at all. need. I don't recommend them as such at all. More
Other Employees Tagged: Mike Castori, Lisa Millspaugh, Emily Snow , Alex Barroso, Rasiel Echeverria, Thomas Jopke, Obi Ortiz, Taylor Schwinn
November 08, 2024
Excellent service team. I felt like a king while I was there. The lobby is amazing. Overall. It was a great experience. I felt like a king while I was there. The lobby is amazing. Overall. It was a great experience. More
Other Employees Tagged: Mike Castori , Alex Barroso, Thomas Jopke
November 07, 2024
Awesome, excellent job done. Very fast and efficient. Vehicle feels great now after recalls repaired. God bless you and your service team! God bless Donald Trump and the United S Very fast and efficient. Vehicle feels great now after recalls repaired. God bless you and your service team! God bless Donald Trump and the United States of America! More
Other Employees Tagged: Mike Castori, Lisa Millspaugh, Emily Snow , Alex Barroso, Rasiel Echeverria, Thomas Jopke, Obi Ortiz, Taylor Schwinn
November 04, 2024
All went well and I appreciate the way I was treated and will return for service needed! will return for service needed! More
Other Employees Tagged: Mike Castori, Lisa Millspaugh, Emily Snow , Alex Barroso, Rasiel Echeverria, Thomas Jopke, Obi Ortiz, Taylor Schwinn
November 04, 2024
Went to dealer to get rusted bolts fixed in December of 2023 and we just now finally got them fixed October 30, 2024. I understand you don’t have a body shop. But would be nice to know prior to purchasing 2023 and we just now finally got them fixed October 30, 2024. I understand you don’t have a body shop. But would be nice to know prior to purchasing vehicle. After all it worked out and the service manager took care of it. More
Other Employees Tagged: Obi Ortiz
October 31, 2024
I had a really hard time getting anyone on the phone. Our case manager did not return calls. Our car took 33 days to fix (broken thermostat). It took 14 days to diagnose. While we waited for the diagnosi Our case manager did not return calls. Our car took 33 days to fix (broken thermostat). It took 14 days to diagnose. While we waited for the diagnosis, the dealership would not give us a rental. Horrible experience. More
Other Employees Tagged: Rasiel Echeverria

