Ron Metcalf
Ron Metcalf at Campbell Ford
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Ron Metcalf

Body Shop Estimator

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.7
29 Reviews

I have been writing estimates for over 25 years. I was born in Akron, OH and raised in Hartville, OH. I spent most of my career in Ohio besides being in the Army. I enjoy golf, bowling, biking, walking on the beach, antique shopping, dancing, festivals, carnivals and swimming. I have been around cars all my life and enjoy seeing the look on the customer's face when they see their vehicle done and back to the way it was before an accident and most of the time better than when they drop it off.

Dealership Experience

2 yrs, 11 mos

Industry Experience

29 yrs, 2 mos

Specialties & Trainings

I-CAR PLATINUM CERTIFIED

ESTIMATE WRITING - CCC/ PATHWAYS/ AUDATEX/ MITCHELL/ ADP

View more specialties & trainings
4.7

29 Reviews

Write a Review

29 Reviews of Ron Metcalf

April 14, 2025

Dealership Rating
Employee Rating

Body shop customer service was great! Completed sooner than expected and great job! Appreciate the convenience working with insurance and car rental. More

by se36516
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Receptionist

Apr 14, 2025

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

April 14, 2025

Dealership Rating
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Jason did a wonderful job, everyone was friendly and fast and they gave me a loaner which was a lifesaver More

by NPATRICKTHOMAS
Service Price Transparency
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Recommend Dealer
Yes
Apr 14, 2025

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

April 06, 2025

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Thank you, everyone at Campbell Ford. I had my oil changed. Everything went well. Then I had an estimate for my vehicle due to damage from the weather He had me in and out In no time. T More

by AOHARA1960
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Austin Davey

Apr 06, 2025

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 22, 2025

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Fast service and communication was great. The work that was done in my car was phenomenal. I was also given a loaner car which they didn’t have to do. More

by TUESTAMD
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Recommend Dealer
Yes
Mar 24, 2025

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

March 17, 2025

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Terrible communication had car in service 3 weeks and didn’t accomplish anything but them Trying to tell me they worked on it and it was lies. My service advisor told me 3 different times he would get b More

by kpaulk63
Service Price Transparency
Workmanship
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Recommend Dealer
No
Mar 17, 2025

Campbell Ford responded

Thank you for taking the time to complete this survey. For starters, communication is huge and I do sincerely apologize for the lack of communication from my team regarding your vehicle's repairs. This is an issue as no guest should feel ignored, for that I truly do apologize. We managed to repair your check engine light with your approval and the only hold up we had was really getting your door seal. We ran into many of issues trying to obtain the correct door seal for your vehicle. This vehicle is a bit older and Ford simply only creates factory parts for so long. Please don't think for a second your vehicle was just left here with no repair in mind. I hope you can forgive my teams lack of communication and give Campbell Ford another shot. You are more than welcome to reach out to me personally for any of your service needs. Austin Davey Service Director 269-684-8300 ext 303

February 12, 2025

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Great good awesome amazing stellar perfect award winning customer satisfaction too good exceptional first class service More

by ADRIAN.ROCHA
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Recommend Dealer
Yes

February 01, 2025

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Great people, best service, every job always done right, have confidence in everyone at Campbell, would not take my daughters car anywhere else, will always refer people to Campbell Ford More

by brookefawcett2001
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Recommend Dealer
Yes

January 24, 2025

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Good Service, Just Took Too Long to complete ! Repairs and parts took Too long to complete like 2 months too long More

by TOMEBURKHARDT
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Recommend Dealer
Yes

December 31, 2024

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Everyone at Campbell Ford service dept are great to work with, do the best work, are polite, professional and at a fair price, will refer everyone i know to Campbell Ford, the body shop does the best work a More

by brookefawcett2001
Service Price Transparency
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Recommend Dealer
Yes

December 21, 2024

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Everyone was amazing to get my car fixed due to a recall issue. My car was fixed quickly and perfectly! More

by BILLINGSLEYK61
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Recommend Dealer
Yes
1

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