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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,087 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,087 reviews

July 14, 2025

No one ever contacted us about our vehicle being worked on in the body shop we had to call even after it was done we paid and never even got a thank you they supposedly replaced the taill gate but they put More

by Bpc1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ron Metcalf
3.0
This rating includes all reviews, with more weight given to recent reviews.
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July 13, 2025

The service technician that came to the house did a fantastic job with your vehicle. We will be using this service again. More

by pops57hunt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moe
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Jul 13, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

July 13, 2025

Really appreciated the option of using the mobile service. The technician arrived on time, was very congenial and took care of the issue in a timely manner. Will definitely consider using this serv More

by WGCOLLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

July 12, 2025

Always good Long time customer enjoy the mobile service and whenever I need to go to the shop, always feel comfortable. More

by PWDFARMHOUSE
Recommend Dealer
Yes
Employees Worked With
Mo
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Jul 12, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

July 12, 2025

They were very friendly and prompt with getting my recall fixed at my house. I will definitely use their service again More

by SUSAN.SECHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 12, 2025 -

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

July 12, 2025

Corey was great. He was very personable and straightforward. Also unafraid to say he didn't know but could find out. He followed up and made sure we were happy with More

by josh.biberdorf
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2025 -

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

July 12, 2025

Friendly and proactive service. Made it easy for me not having to leave the comfort of my home. More

by RALPHNDIANEHOWARD
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 13, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

July 11, 2025

It was clear the Corey was the guy for me. He was energetic and enthusiastic even at 5:15 on a holiday eve! He understood what I wanted and he handled the sales aspect splendidly! This guy i More

by kschauer141
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 11, 2025 -

Campbell Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else Corey, Bill, and our team can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 10, 2025

Everyone was very nice and helpful, and a very easy process from start to finish. More

by md1618h
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Dawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 10, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 09, 2025

I was very satisfied with the service. Everything was done very fast and very professionally. More

by BMatthews11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 09, 2025 -

Campbell Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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