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Mobile Service
Mobile Service at Campbell Ford

Mobile Service

Remote Guest Experiences - Mobile Service Manager

Campbell Ford

2801 S 11th St
Niles, MI 49120

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4.9
188 Reviews

Dealership Experience

3 yrs, 2 mos

Languages Spoken

English English

4.9

188 Reviews

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188 Reviews of Mobile Service

April 21, 2026

Dealership Rating
Employee Rating

This was easy to schedule, started on time, and was completed without any follow-up needed and was completed in my own garage! Very convenient. Jake was personable, professional and thorough. More

by fpieplow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jake

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Apr 21, 2026

Campbell Ford responded

It’s great to hear scheduling was straightforward and our Mobile service completed your Ford Maverick maintenance right in your garage. We’re happy the team delivered thorough service without needing any follow-up. Thank you for choosing us for your vehicle care.

April 21, 2026

Dealership Rating
Employee Rating

Technician showed up on time, was very professional and performed the needed recalls in a timely fashion. Very impressed. More

by IVAN39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 21, 2026

Campbell Ford responded

Thank you for noting our Mobile technician’s punctual arrival and efficient handling of your Ford F-250 recalls. It’s rewarding to know their professional approach left such a positive impression.

April 20, 2026

Dealership Rating
Employee Rating

I still have not received my windshield wiper blades and I've paid for them. More

by dhanson34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 24, 2026

Campbell Ford responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 15, 2026

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Employee Rating

It was very nice to have someone come to us and check out the possible recall More

by cahphoto
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 15, 2026

Campbell Ford responded

Thank you for the five-star feedback. We’re glad our Mobile team could come to you and inspect the recall on your Ford. We appreciate you choosing our service and look forward to assisting with any future needs.

April 08, 2026

Dealership Rating
Employee Rating

Dan was great. We did mobile service and it was wonderful, timely and very convenient More

by mgfelty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2026

Campbell Ford responded

We’re glad our Mobile service arrived promptly and made servicing your Ford convenient. Thank you for taking the time to share your feedback. We look forward to assisting you again.

April 07, 2026

Dealership Rating
Employee Rating

Loved the gentleman you sent out for mobile service! ! Great job 👏sir! Great job Campbell! More

by Uknowme28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gamez

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Apr 07, 2026

Campbell Ford responded

Thank you for the 5-star rating. We’re glad Mobile delivered such great service for your Ford. We’ll make sure Mobile sees your praise.

April 04, 2026

Dealership Rating
Employee Rating

Prompt and polite. They did great work and I appreciate them coming to my house, so convenient More

by kateflood13
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gamez

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Apr 04, 2026

Campbell Ford responded

Thank you for sharing your experience with our Mobile service. We’re glad our team provided prompt and polite work on your Fusion right at your home. We appreciate you trusting us with your Ford.

April 03, 2026

Dealership Rating
Employee Rating

Chris was excellent. The mobile service was fantastic. This was highly convenient and saved me a lot of time. I recommend Cambell ford and there service department. More

by WOW2ACCT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chris Gamez

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Apr 03, 2026

Campbell Ford responded

We’re glad our Mobile service saved you time on your Ford. Chris and the team are happy they could make it convenient. Thank you for the recommendation.

April 03, 2026

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Employee Rating

Great experience. They made it so easy for me to return and pick up the car. More

by terrihamilton0331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Davey, Colin Daly, Heidi Adams, Glen Ditz, Tony Coshow, Phil Kolliopoulos, Vincent Hernandez, Chris Gamez

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Apr 03, 2026

Campbell Ford responded

We’re pleased to hear that returning and picking up your Honda was straightforward. Thank you for the five-star review. We look forward to assisting you again.

March 31, 2026

Dealership Rating
Employee Rating

Quick response, and did a great job replacing the recall parts and module update , thank you More

by dewey6915
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 31, 2026

Campbell Ford responded

Dewey, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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