Ron Daly

Bryce saved the day that Chris potential ruined by the lack of communication and tact regarding the recall for the vehicle I just purchased. Receiving a text message stating my vehicle has a critical reca lack of communication and tact regarding the recall for the vehicle I just purchased. Receiving a text message stating my vehicle has a critical recall just two weeks after purchasing the vehicle did not sit well with me and shows lack of customer service as I should have been contacted by phone. I was not offered any type of transportation accommodations during the scheduling process. Which caused a major inconvenience as I had to find a way to and from dealership, which is 35 mins away from my residents. This is why I say Bryce saved the day, because he offered me a ride share service once I arrived at the dealership. He was very apologetic about my experience and made sure the rest of the process of smooth. Purchasing a vehicle and within two weeks receiving a critical recall notice doesn't prompt me to purchase here again. Lloyd was great, but not too happy with service received. More

Report | Print

Great friendly staff, everyone was so helpful and really takes the time to get to know you. Never rushed you. Best dealership. We will be back. Our salesman was such a great person as well takes the time to get to know you. Never rushed you. Best dealership. We will be back. Our salesman was such a great person as well More

Report | Print

Great experience :) Best personal advice. We felt right at home. Nice play-area for kids. We felt right at home. Nice play-area for kids. More

Report | Print

5 star experience all around from Sam Pack’s Five Star Chevrolet! Every member of the team went out of their way to make my experience easy, fun, and informative. From test drives to breakdowns on the bes Chevrolet! Every member of the team went out of their way to make my experience easy, fun, and informative. From test drives to breakdowns on the best deals—we got everything we wanted and more! Lloyd made the nerve-wracking process of getting a new car following a scary accident seamless, fun, and went above and beyond to ensure I felt comfortable and in-love with my new car. Seriously—thank you!! Recommending this dealership & team to everyone. More

Report | Print

They continue to provide the best customer service experience at Five Star Chevrolet! Hunter, Lee and Ron have helped me time and time again and even stayed late to help complete my purchase this last experience at Five Star Chevrolet! Hunter, Lee and Ron have helped me time and time again and even stayed late to help complete my purchase this last time around. Ask for Hunter! He is very helpful and makes your vehicle shopping experience less of a hassle and never makes you feel pressured. All in all, highly recommend! More

Report | Print

Have their pros and cons. Sales team was quite nice to deal with, having no pressure and actually went above and beyond in how they let me inspect the used vehicle I eventual Sales team was quite nice to deal with, having no pressure and actually went above and beyond in how they let me inspect the used vehicle I eventually purchased. Purchasing the car was smooth without hassle. It was quick since there was no financing or warranty purchasing. Unfortunately, something must have gone wrong in the registration process because it took 9.5 weeks for my plates to arrive at the dealership. My sales representative had to defer to the titling department for status. No one from that department ever responded to the voicemails I left, nor chat sessions through their help interface. The only way I ever got information for why the process was taking so long was by visiting the dealership again in person, where I was finally able to talk to someone in titling directly. The reasons given for the delay were not satisfactory - implying there had been no mistakes, and they were just backed up. If that is the only reason, they may need to improve processes and add more personnel. In the end, whatever they had to do to complete the process got done, so it worked out alright, but I found the communication during the experience to be severely lacking. More

Report | Print

Five Star Chevy is the place to go with all your service and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place.. and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place.. More

Report | Print

Every single person I interacted with was awesome. Jeff and Andrés made me feel very much taken care of. I've been telling everyone in my family and friend group how great my experience was. Andrés ha Jeff and Andrés made me feel very much taken care of. I've been telling everyone in my family and friend group how great my experience was. Andrés has made me excited for the next car I get after my lease is up and I will definitely be getting it from Five Star. I had a bad experience at a different dealership (not a Chevrolet dealer) so I was recommended to go here. So glad I did. I really appreciate how no one pressured me or gave me the run around and Andrés gave me all the possible options without pushing me to do anything. I really feel like I got an incredible deal on an incredible car and I couldn’t be happier. If you need a car, definitely check here first and ask about all your EV options. More

Report | Print

Lloyd is the guy to go for any car buying he made sure we got just what we wanted. from the moment we walked into five star chevrolet they treated us like family and took care of us. also answered all of our got just what we wanted. from the moment we walked into five star chevrolet they treated us like family and took care of us. also answered all of our questions and we just know we will be back to five star chevrolet. More

Report | Print

Everyone at the dealership was very helpful and informative. I especially enjoyed working with Lloyd. informative. I especially enjoyed working with Lloyd. More

Report | Print