Ron Daly

I would highly recommend Sam Pack 5 Star Chevrolet. Loyd, our salesman, was exceptional.Loyd was attentive and positive throughout the process of buying our new truck. All of the employees were very pe Loyd, our salesman, was exceptional.Loyd was attentive and positive throughout the process of buying our new truck. All of the employees were very personable and helpful. Definitely worth the 2 hour drive More

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javonte was great! thanks for the experience and easy going process. the dealership made it possible for us to be in and out happy. thanks for the experience and easy going process. the dealership made it possible for us to be in and out happy. More

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Everything was wonderful! I only needed to see and drive the one car that was suggested for me. It was perfect. I was in a rush to get somewhere and the whole team worked to m I only needed to see and drive the one car that was suggested for me. It was perfect. I was in a rush to get somewhere and the whole team worked to make things as quick as possible. Mr. Facen even produced a meal for me when I wondered aloud about my need to eat lunch before getting to my scheduled event. More

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Bryce saved the day that Chris potential ruined by the lack of communication and tact regarding the recall for the vehicle I just purchased. Receiving a text message stating my vehicle has a critical reca lack of communication and tact regarding the recall for the vehicle I just purchased. Receiving a text message stating my vehicle has a critical recall just two weeks after purchasing the vehicle did not sit well with me and shows lack of customer service as I should have been contacted by phone. I was not offered any type of transportation accommodations during the scheduling process. Which caused a major inconvenience as I had to find a way to and from dealership, which is 35 mins away from my residents. This is why I say Bryce saved the day, because he offered me a ride share service once I arrived at the dealership. He was very apologetic about my experience and made sure the rest of the process of smooth. Purchasing a vehicle and within two weeks receiving a critical recall notice doesn't prompt me to purchase here again. Lloyd was great, but not too happy with service received. More

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Great friendly staff, everyone was so helpful and really takes the time to get to know you. Never rushed you. Best dealership. We will be back. Our salesman was such a great person as well takes the time to get to know you. Never rushed you. Best dealership. We will be back. Our salesman was such a great person as well More

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Great experience :) Best personal advice. We felt right at home. Nice play-area for kids. We felt right at home. Nice play-area for kids. More

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5 star experience all around from Sam Pack’s Five Star Chevrolet! Every member of the team went out of their way to make my experience easy, fun, and informative. From test drives to breakdowns on the bes Chevrolet! Every member of the team went out of their way to make my experience easy, fun, and informative. From test drives to breakdowns on the best deals—we got everything we wanted and more! Lloyd made the nerve-wracking process of getting a new car following a scary accident seamless, fun, and went above and beyond to ensure I felt comfortable and in-love with my new car. Seriously—thank you!! Recommending this dealership & team to everyone. More

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They continue to provide the best customer service experience at Five Star Chevrolet! Hunter, Lee and Ron have helped me time and time again and even stayed late to help complete my purchase this last experience at Five Star Chevrolet! Hunter, Lee and Ron have helped me time and time again and even stayed late to help complete my purchase this last time around. Ask for Hunter! He is very helpful and makes your vehicle shopping experience less of a hassle and never makes you feel pressured. All in all, highly recommend! More

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Have their pros and cons. Sales team was quite nice to deal with, having no pressure and actually went above and beyond in how they let me inspect the used vehicle I eventual Sales team was quite nice to deal with, having no pressure and actually went above and beyond in how they let me inspect the used vehicle I eventually purchased. Purchasing the car was smooth without hassle. It was quick since there was no financing or warranty purchasing. Unfortunately, something must have gone wrong in the registration process because it took 9.5 weeks for my plates to arrive at the dealership. My sales representative had to defer to the titling department for status. No one from that department ever responded to the voicemails I left, nor chat sessions through their help interface. The only way I ever got information for why the process was taking so long was by visiting the dealership again in person, where I was finally able to talk to someone in titling directly. The reasons given for the delay were not satisfactory - implying there had been no mistakes, and they were just backed up. If that is the only reason, they may need to improve processes and add more personnel. In the end, whatever they had to do to complete the process got done, so it worked out alright, but I found the communication during the experience to be severely lacking. More

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Five Star Chevy is the place to go with all your service and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place.. and sales needs. My service rep Brice is always friendly and makes sure I leave satisfied. I Love this place.. More

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