Romello Benton

Excellent experience dealing with this dealership. Employees were professional, knowledgeable, and personable! I was happy with the deal and believe I was treated fairly. Do Young Kim did an exceptio Employees were professional, knowledgeable, and personable! I was happy with the deal and believe I was treated fairly. Do Young Kim did an exceptionally good job handling this sales transaction. I really like him a lot! More

by flyfisherman56 Verified Customer Verified Customer

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Great service by all members, Especially salesman Ron Smith. The atmosphere Grand Prairie Ford was very welcoming even had free hamburger and hotdogs available for lunch. I would Recommend to others. Smith. The atmosphere Grand Prairie Ford was very welcoming even had free hamburger and hotdogs available for lunch. I would Recommend to others. More

by PARHAMBJ Verified Customer Verified Customer

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Good place to do business. Welcoming and courteous staff. Free to talk to and ready to explain any concerns. Welcoming and courteous staff. Free to talk to and ready to explain any concerns. More

by Markson Verified Customer Verified Customer

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Great work , Alejandro was really nice and very professional , all the process was fast , 100% recommendey professional , all the process was fast , 100% recommendey More

by Dencil0720 Verified Customer Verified Customer

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Muy buen servicio y comunicación a la compra de mi vehículo y me consiguieron el mejor negocio posible vehículo y me consiguieron el mejor negocio posible More

by kiamil ortiz Verified Customer Verified Customer

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Agreed sales price $43662 they put $47502 now they keep passing problem to someone else. passing problem to someone else. More

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Great customer service. Lily our sales representative was outstanding and made sure we left satisfied. Lily our sales representative was outstanding and made sure we left satisfied. More

by Julian Verified Customer Verified Customer

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Everything was great. They worked with us and gave us the deal we were looking for. Edwin was great for just starting a few weeks back. Karla was very knowledgeable and ve They worked with us and gave us the deal we were looking for. Edwin was great for just starting a few weeks back. Karla was very knowledgeable and very sweet. More

by lucia Verified Customer Verified Customer

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Beware of Fraudulent Practices at Grand Prairie Ford in Texas! I recently went to this dealership to purchase a vehicle but walked out as soon as I realized the scam they were trying to run on me. Despi Texas! I recently went to this dealership to purchase a vehicle but walked out as soon as I realized the scam they were trying to run on me. Despite the fact that I was ready to pay in full and already had approval through my bank, the salesman insisted on running my credit and demanded my personal information, including my Social Security number. I explained that this was not necessary, as I’ve purchased vehicles before without ever needing a credit check when paying in full. Even after providing my driver’s license for identification, the manager created a profile without my permission. When I called them out, they changed their story, claiming they needed my Social Security number to "choose which credit to run." This made no sense since I was paying in full! It seems like this dealership is trying to collect personal information for their own gain, likely to rack up bonuses or ruin customers' credit. If you're already approved through your bank and planning to pay in full, there is absolutely no reason for them to request all your personal information. I left the dealership immediately and am deeply concerned about my identity and the use of my personal information. I’ve reported this incident to federal authorities for investigation. Stay far away from Grand Prairie Ford! They are running a shady operation, and you could be the next victim of their fraudulent tactics. Manager contacted me none stop. WHEN TEXT HIM IN WRITING ADVISING TO STREDD MY PERSON INFO AND TO NOTE I NEVER GAVE PERMISSION TO RUN MY CREDIT NOR TO DEFRAUD ME IN ANY WAY NOW HE DONT RESPOND, SHADY DEALERSHIP. More

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Joshua did a great job answering any questions I had about the truck and financing about the truck and financing More

by lucasjordan4343 Verified Customer Verified Customer

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