Rolando Pardo
Rolando Pardo at Williamson Cadillac

Rolando Pardo | Page 15

Service Manager

Williamson Cadillac

7815 SW 104th St
Miami, FL 33156

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4.8
262 Reviews
4.8

262 Reviews

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262 Reviews of Rolando Pardo

April 11, 2023

Dealership Rating
Employee Rating

I have a 2013 ATS with 125,000 miles. I’m not ready to give it up just yet. I’ve had some major work done recently which cost a pretty penny. But when I compared WC to a reputable mechani More

by ccacv05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richard Loero

April 06, 2023

Dealership Rating
Employee Rating

Luis went above and beyond during our purchase calling insurance companies to get our rate cheaper which he was able to do. He saved us 70.00 a month. He seemed to be very busy with other clients but he n More

by ANGELAGOOLSBY30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 25, 2023

Dealership Rating
Employee Rating

Tony Martinez is my service Representative Customer service is very good and amazing carisma there nothing wrong everting is done Very professional More

by juan gONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 28, 2023

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Mar 28, 2023

juan gONZALEZ responded

excellent customer service by tony Martinez

Mar 28, 2023

juan gONZALEZ responded

Family owned business great customer service excellent service tech you call you make your appointment drop off your car easy to get a loaner Service department is like easy as 123 I deal with tony Martinez

Mar 28, 2023

juan gONZALEZ responded

you make your appointment drop off your car easy to get a loaner Service department is like easy as 123 I deal with tony Martinez

March 15, 2023

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Employee Rating

The staff was great. The tuxedos are a nice touch. But the flip flops have to go. More

by ewill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2023

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 09, 2023

Dealership Rating
Employee Rating

Rolando Pardo is a great service Manager. Extremely professional and attentive to all my needs. More

by RICHARDP3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2023

Williamson Cadillac responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 04, 2023

Dealership Rating
Employee Rating

Overall service department at williamson is great. The reps follow up with you throughout the time your car is being serviced. Their partnership with the Enterprise around the corner provides convenie More

by tinazb69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carmen Alicea

Mar 07, 2023

Williamson Cadillac responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 28, 2023

Dealership Rating
Employee Rating

Good customer services excellent services , also they is helpful , super fast to do everything attention was great More

by 3880JESSEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Carbonell, Juan Santos, Mike McKesson , Jermaine Chambers

Jan 31, 2023

Williamson Cadillac responded

Thank you for this great review! I am very happy that our team was here to help you and treated you with the great customer service you deserve. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 19, 2023

Dealership Rating
Employee Rating

They left my oil filter open licking oil all the way home when I went back the next day to let them know what happened they told me that it’s normally happens all the time I feel that’s very BS More

by newagenoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike McKesson

Jan 23, 2023

Williamson Cadillac responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred in our service department does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 18, 2023

Dealership Rating
Employee Rating

These guys at Williamson Cadillac, both in Sales and Service departments are awesome. Top notch service from a great crew. Gary Smith More

by GSMITH27
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2023

Williamson Cadillac responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 02, 2023

Dealership Rating
Employee Rating

Excellent service from drop off to pick up! Would recommend to everyone I know. Customer service is by far the best I’ve received at any GM dealer. More

by Alejandro Cadavid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Varela, Juan Santos , Anthony Marrero

Jan 04, 2023

Williamson Cadillac responded

Hello Alejandro! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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