Roland Felipe
Roland Felipe at Southern Nissan Chesapeake
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Roland Felipe

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.9
466 Reviews
4.9

466 Reviews

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466 Reviews of Roland Felipe

January 04, 2025

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Employee Rating

Roland was great, they had my truck fixed in a very short time. Awesome crew! More

by STEVEN.DAVIS1956
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Recommend Dealer
Yes

January 02, 2025

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The clerk was pleasant and he told me the wait could be longer than usual. I appreciate his honesty and he informed me that he would send my vehicle back but if it was going to actually take 3 hours like h More

by TARAMOORE160
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

January 01, 2025

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Good customer service representative! Need to keep him around! Offer more advice to customers about what to do for going all out to repair vehicle! More

by sctrucking3
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

January 01, 2025

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Clean, efficient and fast. Staff courteous and nice. I was in and out in record. time. More

by TERRI
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Recommend Dealer
Yes

December 31, 2024

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Great service from the entire staff, enjoyed the professionalism and hospitality. I enjoyed the timing of the completion of the service More

by JAMESREEVES57
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Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

December 30, 2024

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Ronald was professional, friendly and walked around with a smile on his face. He was genuine with every customer he interacted with in the service waiting area. He was welcoming. More

by mkirbo
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Recommend Dealer
Yes

December 28, 2024

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Roland was kind, professional and courteous. Barry was phenomenal in doing a verbal troubleshooting session with me before I brought my wife's 21 Rogue in which lost power and would not start. More

by HAMPTONAN
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Recommend Dealer
Yes

Other Employees Tagged: Barry (Mechanic and Vehicle inspector) a SIX STAR EVERY ENCOUNTER.

December 27, 2024

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Love this place always good customer service plus they find the problem & fix it lol More

by AndreA
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Recommend Dealer
Yes

December 27, 2024

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The advisor was very friendly and helpful, and explained what work was being done. The only complaint I have on my service is that they didn’t check and top off the tire air pressure. It’s been a little low More

by BEATLESFAN2
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Wolf

December 27, 2024

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Employee Rating

Service advisor was professional and polite. Actually watched the tech change the oil and do the multi-point inspection front the window. Service was performed quickly and they didn’t try to pus More

by Paul T.
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Recommend Dealer
Yes
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