Roland Felipe
Roland Felipe at Southern Nissan Chesapeake
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Roland Felipe

Service Advisor

Southern Nissan Chesapeake

3417 Western Branch Blvd
Chesapeake, VA 23321

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4.9
195 Reviews
4.9

195 Reviews

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195 Reviews of Roland Felipe

June 24, 2024

Dealership Rating
Employee Rating

Tazi was great to work with. Mechanics were great to work with! They worked diligently to find out what was going on with my truck! More

by Yvonne Whitley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne , Other mechanics but don’t remember names

Jun 25, 2024

Southern Nissan Chesapeake responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 24, 2024

Dealership Rating
Employee Rating

Great no one better gray customer service very knowledgeable extremely helpful best I business super More

by terryd5829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Jun 25, 2024

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 23, 2024

Dealership Rating
Employee Rating

Very helpful and professional , great recommendations without any pressure… very friendly and respectful I really appreciate the outstanding service thanks Banks !!! More

by KBANKS61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2024

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 20, 2024

Dealership Rating
Employee Rating

Service was rendered as requested. Will return for future service if total cost is competitive. More

by DECOJOKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Jun 21, 2024

Southern Nissan Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 20, 2024

Dealership Rating
Employee Rating

Very friendly place and the atmosphere is nice. They were very accommodating even without an appointment and the wait time wasn't bad either. That's what I call great customer service. More

by dwareclifton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Jun 20, 2024

Southern Nissan Chesapeake responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 20, 2024

Dealership Rating
Employee Rating

my car needed an oil change and while there, service found an oil leak! They put dye in there and found they just needed to tighten up the bolts. They could have told me anything but they have integrity More

by yvonnedodson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Jun 20, 2024

Southern Nissan Chesapeake responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 19, 2024

Dealership Rating
Employee Rating

I have my own service person now she is great. I would recommend her to help you. More

by Margaret Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Jun 20, 2024

Southern Nissan Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 19, 2024

Dealership Rating
Employee Rating

Great communication and assistance by the assistant and i appreciate them for all their dedication More

by DEREKPELLETIER33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: M'Tazi Payne

Jun 20, 2024

Southern Nissan Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 19, 2024

Dealership Rating
Employee Rating

Service was good. They were quick and I did not have any issues or problems. More

by Claud320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Southern Nissan Chesapeake responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 19, 2024

Dealership Rating
Employee Rating

Very helpful, easy to get an appointment, extremely quick turnaround, and very thorough service every time More

by Geosynchronous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2024

Southern Nissan Chesapeake responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

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