Roger Milan | Page 5

INFINITI of Lynnwood responded

Thank you, Abdulnasir, for your fantastic review and recommendation! We’re so happy to hear that you had a great experience with our team and that you found our service to be of high quality. Your support means a lot to us! If you ever need anything, don’t hesitate to reach out. If you have any questions or concerns, please do not hesitate to contact me. We're committed to providing the best possible customer service. Best regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you, Navin, for your 5-star review! We're thrilled to hear that you had an efficient and seamless experience at INFINITI of Lynnwood. Our team works hard to provide excellent service and transparency, and we truly appreciate your recommendation. We look forward to serving you again in the future! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your 5-star review, Navin! We're delighted to hear that our team provided you with excellent service and a seamless experience. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your 5-star review Rafi! We're glad to hear that you had a positive experience with our team and that our location was convenient for you. We also appreciate your feedback regarding loaner vehicles. While availability can be limited, we’re always looking for ways to improve our service offerings, and I’ll be sure to share your suggestion with our team. If there’s anything else we can do for you, please don’t hesitate to reach out. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Best regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for your feedback! We're so glad to hear that your first experience with our service department was a positive one. It's great to know that all the issues with your vehicle were addressed and repaired to your satisfaction. We appreciate your business and look forward to serving you again in the future! Please let us know if there’s anything we can do better next time to earn that 5-star rating! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you for the great feedback, Ant! We're so happy to hear that you had an excellent experience with our team. Keeping you updated throughout the service process is important to us, and we're glad that our friendly staff could provide that. We look forward to serving you again! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a good experience and that you were able to get an appointment the same week you called. We understand the importance of timely service and we're delighted we could meet your needs. Thank you for choosing INFINITI of Lynnwood, we truly appreciate you and your business and look forward to serving you again in the future! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us your feedback and 5-star review! We are thrilled that we provided you with the excellent, reliable service that you deserve! We can't begin to thank you enough for your loyalty to us at INFINITI of Lynnwood, we are so proud to hear this, and it truly means the world! We value you, your business, and we can't wait to welcome you back on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience with us! We're truly delighted to hear that your interactions were respectful and friendly, that the vehicle was well explained. We are especially happy to hear that you love the product! Thank you so much again for your kind wo rds, we look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience at INFINITI of Lynnwood. We are so happy to hear that you were satisfied with the care you received from our team. Your feedback means a lot to us, we appreciate it so much. We look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com