Roger Milan
Roger Milan at INFINITI of Lynnwood
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Roger Milan

Parts Specialist

INFINITI of Lynnwood

17305 WA-99
Lynnwood, WA 98037

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4.9
16 Reviews
4.9

16 Reviews

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16 Reviews of Roger Milan

April 01, 2025

Dealership Rating
Employee Rating

Kind, courteous and mindful of the customer’s requests. The communication was fantastic. The interior detail I had done was immaculate and I’m picky. More

by tam_bams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White, Travis Nakagaki

March 29, 2025

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Employee Rating

Good quality of service for customer. The team are friendly and coperative. I recommend infiniti for my friends More

by abdulnasir2009
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

March 27, 2025

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efficient, and ensured everything was taken care of seamlessly. I highly recommend this service center for their excellent service and customer care! More

by Navin.gandham
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White, Travis Nakagaki

Mar 30, 2025

INFINITI of Lynnwood responded

Thank you, Navin, for your 5-star review! We're thrilled to hear that you had an efficient and seamless experience at INFINITI of Lynnwood. Our team works hard to provide excellent service and transparency, and we truly appreciate your recommendation. We look forward to serving you again in the future! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 19, 2025

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Employee Rating

The team provided excellent service, demonstrating professionalism and attention to detail while completing the job efficiently and on time. Their dedication and commitment ensured a smooth and seamle More

by Navin.gandham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White, Travis Nakagaki

Mar 22, 2025

INFINITI of Lynnwood responded

Thank you for your 5-star review, Navin! We're delighted to hear that our team provided you with excellent service and a seamless experience. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again in the future! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

March 12, 2025

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Closer location. Nice customer service representative. I wish they provide a loan car till the service is completed. More

by Rafi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 16, 2025

INFINITI of Lynnwood responded

Thank you for your 5-star review Rafi! We're glad to hear that you had a positive experience with our team and that our location was convenient for you. We also appreciate your feedback regarding loaner vehicles. While availability can be limited, we’re always looking for ways to improve our service offerings, and I’ll be sure to share your suggestion with our team. If there’s anything else we can do for you, please don’t hesitate to reach out. If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Best regards, Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

February 28, 2025

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Employee Rating

It was my first time working with the service department. All the of the issues with my vehicle were addressed and repaired appropriately. Happy with the service! More

by sirdukethe1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 02, 2025

INFINITI of Lynnwood responded

Thank you for your feedback! We're so glad to hear that your first experience with our service department was a positive one. It's great to know that all the issues with your vehicle were addressed and repaired to your satisfaction. We appreciate your business and look forward to serving you again in the future! Please let us know if there’s anything we can do better next time to earn that 5-star rating! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

February 28, 2025

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Employee Rating

Excellent customer service! The staff were very friendly as always and gave me regular updates on the status of the maintenance service. More

by ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White

Mar 02, 2025

INFINITI of Lynnwood responded

Thank you for the great feedback, Ant! We're so happy to hear that you had an excellent experience with our team. Keeping you updated throughout the service process is important to us, and we're glad that our friendly staff could provide that. We look forward to serving you again! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

February 10, 2025

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Very good assistance, called in & got an appointment that same week which was very relieving More

by laracesar400
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2025

INFINITI of Lynnwood responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a good experience and that you were able to get an appointment the same week you called. We understand the importance of timely service and we're delighted we could meet your needs. Thank you for choosing INFINITI of Lynnwood, we truly appreciate you and your business and look forward to serving you again in the future! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

January 28, 2025

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Employee Rating

I bring my vehicle to Infiniti of Lynnwood for all of my services. Great service. Always reliable. More

by mjzuzula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joel White

Jan 31, 2025

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us your feedback and 5-star review! We are thrilled that we provided you with the excellent, reliable service that you deserve! We can't begin to thank you enough for your loyalty to us at INFINITI of Lynnwood, we are so proud to hear this, and it truly means the world! We value you, your business, and we can't wait to welcome you back on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 23, 2024

Dealership Rating
Employee Rating

Friendly,listen, respectful,no “hard sell or pushy behavior “ very good. Love the product, very well explained. Willingness to work with the customer. More

by ROSLYNV92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 24, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your positive experience with us! We're truly delighted to hear that your interactions were respectful and friendly, that the vehicle was well explained. We are especially happy to hear that you love the product! Thank you so much again for your kind wo rds, we look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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