Roger Lyons
Roger Lyons at Mike Castrucci Ford of Alexandria
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Roger Lyons

Used Car Sales Consultant

Mike Castrucci Ford of Alexandria

7400 Alexandria Pike
Alexandria, KY 41001

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4.7
120 Reviews
4.7

120 Reviews

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120 Reviews of Roger Lyons

October 23, 2024

Dealership Rating
Employee Rating

Roger was very easy to communicate with and accommodating of our travel time and needs vs. dealer normal timeline. He made the overall deal making /haggling process simple and got us sorted past their normal More

by Fred
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Brown, Tom Sparrow

July 04, 2024

Dealership Rating
Employee Rating

Roger is awesome and he worked with me to be able to get a beautiful ford escape! Thank you Roger!!! More

by cheyenneniebel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

Mike Castrucci Ford of Alexandria responded

We really appreciate you sharing your review with us! We value your time and business and look forward to continuing to support you in the future.

July 01, 2024

Dealership Rating
Employee Rating

Smooth and seamless. Good selection, fair prices. I’d recommend Roger and Mike Castrucci if you’re looking to get into a nice pre-owned car or truck! More

by Jmwshotgun
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 08, 2024

Mike Castrucci Ford of Alexandria responded

Thank you so much, for taking the time to leave such a fantastic review! We are ready to continue meeting that standard time after time that you visit us.

June 27, 2024

Dealership Rating
Employee Rating

Great service, very helpful. Super patient with me trying to make the right purchase for my everyday needs. More

by dart200m
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ken Klotter , Rodney. Roger sent me to him to get the best help for my situation.

Jul 08, 2024

Mike Castrucci Ford of Alexandria responded

We are so grateful that you left us with such high praise! We can’t wait to continue being your home for any and all of your automotive needs!

June 22, 2024

Dealership Rating
Employee Rating

They sold me a car with a temporary fix. When I got into my car the next morning, the backup camera no longer worked. I talked to one of the guys about it. He took my number & said he would More

by Yungrita
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

August 07, 2022

Dealership Rating
Employee Rating

Roger awesome sales person took time for me found me an excellent car for my mom More

by icecream18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 08, 2022

Mike Castrucci Ford of Alexandria responded

We’re so glad that Roger provided you with an excellent experience. We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

June 15, 2022

Dealership Rating
Employee Rating

Great customer service! ! Bought a used car and traded in a car in under 2 hours! More

by Shelby Sanders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russell Holloway, Tina Ruebusch, Jeremy Huffman , Kenton Shoemaker

Jun 16, 2022

Mike Castrucci Ford of Alexandria responded

Thank you, Shelby, for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

January 09, 2022

Dealership Rating
Employee Rating

Andrew and Jeremy are the best the whole staff made me feel like I was apart of the team I would send everyone I know to them great job guys you all rock thank you for all you have done for me More

by catrinaanderson859
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Russell Holloway, Jeremy Huffman , Matthew Stratton, Andrew

Jan 10, 2022

Mike Castrucci Ford of Alexandria responded

Thank you for sharing this wonderful feedback! We are proud to provide you with the exceptional service you deserve! We greatly appreciate your business and look forward to your next visit with us!

September 19, 2021

Dealership Rating
Employee Rating

Roger Lyons was one of the most professional, easy to work with salespeople I have dealt with. Quickly answered our questions and made us feel comfortable through the entire process. More

by klrace
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rauch

Sep 20, 2021

Mike Castrucci Ford of Alexandria responded

Thank you for your feedback! We strive to bring you the best sales experience possible, so we greatly appreciate your response! We hope to see you again soon!

August 08, 2021

Dealership Rating
Employee Rating

I would like to thank Roger with Mike Castrucci Ford. I have spent over a year looking for over a year for a 250. I should have talked to him a year sooner. Great guy and great dealership. More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 09, 2021

Mike Castrucci Ford of Alexandria responded

Hi Brian, congratulations on your 250! How exciting! It was such a pleasure serving you! We love providing our customers with exceptional service! We greatly appreciate your business and look forward to your next visit with us!

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