Ken Klotter
Ken Klotter at Mike Castrucci Ford of Alexandria

Ken Klotter

Service Advisor

Mike Castrucci Ford of Alexandria

7400 Alexandria Pike
Alexandria, KY 41001

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5.0
24 Reviews
5.0

24 Reviews

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24 Reviews of Ken Klotter

May 21, 2026

Dealership Rating
Employee Rating

The service department is what makes the dealership they have taken good care of me More

by philipahicks63
Service Price Transparency
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Recommend Dealer
Yes

May 01, 2026

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Great customer service from the advisors. Quick turn around, upfront with pricing and upcoming services.. More

by Jamey.rigsby74
Service Price Transparency
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Recommend Dealer
Yes

April 16, 2026

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Very polite and professional have extreme knowledge about car repairs. I look forward to my next oil change. More

by Freealfred26
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Ritchie

April 14, 2026

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Great service very friendly and helpful. I had a recall I didn't know about they did the recall and oil change in the time they said it would be ready. More

by ghbonar
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Recommend Dealer
Yes

April 13, 2026

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Pleasant service representative. Quick turnaround on the oil change and tire rotation. I was able to wait for my car. More

by stephensont
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Recommend Dealer
Yes

April 09, 2026

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I have gone and bought from Mike Castrucci since my old car was misdiagnosed elsewhere and they found the 3 problems with it immediately! I then bought a new car after they actually gave me some money for More

by gailsoloway
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Recommend Dealer
Yes

Other Employees Tagged: Evan Lykins

April 08, 2026

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Good price did really quick job on my new tires and girl me in really quick got the job done bunch of cool guys Evan was a huge help thanks Evan Ken bill all the guys at castruccy More

by Jamstidham
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Bill Ritchie , Evan

November 07, 2025

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I have purchased more than a few new vehicles from this dealer. Always a good sales and service experience. More

by Walt
Sales Price Transparency
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Recommend Dealer
Yes

January 21, 2025

Dealership Rating
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This service department is fantastic. Ken Klotter is professional, friendly and is great to work with! I highly recommend! More

by MLB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 27, 2024

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Employee Rating

Great service, very helpful. Super patient with me trying to make the right purchase for my everyday needs. More

by dart200m
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Roger Lyons , Rodney. Roger sent me to him to get the best help for my situation.

Jul 08, 2024

Mike Castrucci Ford of Alexandria responded

We are so grateful that you left us with such high praise! We can’t wait to continue being your home for any and all of your automotive needs!

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