Roel Ortiz | Page 42

Awesome, Great, Excellent A friend gave me Roel's number and said give him a call, I know he can help you get a car. I was very afraid to call. I called and left a message. Ro A friend gave me Roel's number and said give him a call, I know he can help you get a car. I was very afraid to call. I called and left a message. Roel, called back and was the nicest guy. I told him my situation and told him I didn't have a lot of money. He said come see me on Thursday. I went Thursday to meet him, when I tell you this man is an ANGEL from Heaven. He gave me a 2014 Ford Escape. He delivered it to me on Friday September 14, 2018. I have not met a person this nice in a long time. He is the BEST, NICEST, guy to buy a car from. I appreciate his faithfulness towards people. More

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R. Ortiz Had a very pleasant buying experience. Roel Ortiz went above and beyond to make my purchase convenient. Updated me daily during the process. I was an Had a very pleasant buying experience. Roel Ortiz went above and beyond to make my purchase convenient. Updated me daily during the process. I was an out of town shopper and finding a day off to make the trip was difficult. He made everything work within my schedule. I feel like there may have been 4-500 dollars left we could have negotiated in our deal but like I told my wife with Roel I got that much just in customer service and was happy to pay it. Complete opposite experience than what I had over the last few months with other dealers. More

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Great service VERY GOOD SERVICE .THEY PUT A LOT OF EFFORTS TO GET ME THE EXACT JEEP I WANTED AND THE PAYMENT I CAN AFFORD.THANKS A LOT GUYS!!! VERY GOOD SERVICE .THEY PUT A LOT OF EFFORTS TO GET ME THE EXACT JEEP I WANTED AND THE PAYMENT I CAN AFFORD.THANKS A LOT GUYS!!! More

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Car purchase made extremely easy I was a little nervous about buying a car out of state, but after talking to Roel for the first time, I knew my experience would be an easy one. I co I was a little nervous about buying a car out of state, but after talking to Roel for the first time, I knew my experience would be an easy one. I couldn’t have picked a better dealership or salesman. He went above and beyond to make sure everything went smoothly. I have already recommended him to several friends and family members! More

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Top Notch Customer Service I bought a vehicle from Dallas Lease Returns recently and was almost immediately assisted by Roel when I inquired about more information on the vehicl I bought a vehicle from Dallas Lease Returns recently and was almost immediately assisted by Roel when I inquired about more information on the vehicle I was interested in online. Roel was able to guide and assist me through the process of purchasing a vehicle and was very knowledgeable about the process and available inventory. The indoor car lot is an absolute game changer! I was able to walk through and view the cars I was interested in without having to deal with the hot Texas heat. DLR's inventory was all very well taken care of and clean! All cars are sent off to be detailed before being placed on the lot. Not to mention they have just about anything you are looking for. Once I decided on the vehicle I wanted, Roel made sure he got me the best deal he could get and also helped me with getting financing at a very competitive rate! He was also able to get me the amount I was comfortable with for my trade-in. Overall, Roel's customer service was top notch and I would highly recommend going through him at Dallas Lease Returns when shopping for your next vehicle. More

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Awesome Service The staff was polite and professional. They remembered my husband, who bought a vehicle from them years ago and that says a lot. If I could give mor The staff was polite and professional. They remembered my husband, who bought a vehicle from them years ago and that says a lot. If I could give more stars I would! More

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Roel Ortiz was outstanding at getting the car I wanted . Roel Ortiz was awesome to deal with and best experience in purchasing a car . Waited for me on a Sunday to come pick up my Escalade wich he didn't hav Roel Ortiz was awesome to deal with and best experience in purchasing a car . Waited for me on a Sunday to come pick up my Escalade wich he didn't have to since they were closed. If ever I decide to need another vehicle I'm defanitly going back to Dallas lease returns More

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great job Working with Roel and the team at Dallas lease returns was a lot easier than I thought it would be.My wife usualy handles the business side of things Working with Roel and the team at Dallas lease returns was a lot easier than I thought it would be.My wife usualy handles the business side of things for us but I wanted a Porsche and took with Roel and his managers, I have some concerns about the call and they were all addressed before I took delivery I look forward to recommending them to everyone that I know. it was a easy fair transaction for everyone. Thanks Roel More

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Awesome and quick I found the car on line and was test driving in an hour. Roel was attentive and professional. He let me have my mechanic check the car and we bought I found the car on line and was test driving in an hour. Roel was attentive and professional. He let me have my mechanic check the car and we bought it right after. Great service and fair. More

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Customer for life!!! DLR has the most amazing inventory. The customer service I received I can't even find words for. They did exactly what they said they would. I'm so ex DLR has the most amazing inventory. The customer service I received I can't even find words for. They did exactly what they said they would. I'm so excited to have found a great place to do business with. Thanks Juan and Roel. More

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