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Roel Ortiz
498 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 2 mos
Industry Experience
10 yrs, 2 mos
Languages Spoken
English
Spanish
Employee Video
498 Reviews
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498 Reviews of Roel Ortiz
August 18, 2025
It is the best experience on buying a vehicle this is the 3rd one I have bought from them and each time has been a pleasure if you are looking to buy a vehicle check them out they are the best ask for Aton s 3rd one I have bought from them and each time has been a pleasure if you are looking to buy a vehicle check them out they are the best ask for Aton she is the best works very hard to get the deal you need More
by doncheek1953
Other Employees Tagged: Kris Gaerlan, Alex Al-Khafaji, Afton Stark, Parveen Rajendran, Ricky Brockway
August 12, 2025
Dallas Lease Returns is seriously the best dealership in Dallas, TX. We will be buying all of our future vehicles from there. Found a vehicle online and I called up Chris Mikell . As soon as he picked up th Dallas, TX. We will be buying all of our future vehicles from there. Found a vehicle online and I called up Chris Mikell . As soon as he picked up the phone It felt like I was talking to a good friend I’ve known forever. We made an appointment and as soon as we got there he took care of us immediately. Chris made us feel at home and made the process feel effortless. The entire team was amazing as well! My wife and I loved the entire process buying our truck from Chris Mikell. We didn’t just buy a truck we gained a new friend as well. We really love that guy! If you’re looking for a used vehicle no need to look any more, this is your place! It’s not like the other dealerships. This place is next level! The truck I ended up getting was in amazing condition and the price was fantastic! Chris Mikell we appreciate you taking such great care of us! We love you buddy!!! More
by Dc
Other Employees Tagged: Chris Mikell, Parveen Rajendran, Ricky Brockway
August 11, 2025
From the moment we walked in to the very last few seconds of walking out we knew we couldn't have picked a better place to purchase a vehicle. Pete was an outstanding salesman! Very personable, energetic, an of walking out we knew we couldn't have picked a better place to purchase a vehicle. Pete was an outstanding salesman! Very personable, energetic, and caring. He made us feel like a friend and not just a customer or a number in his book. The sales manager even stepped in to make sure we were getting taken care of which we appreciated greatly. We will definitely be coming back for our future vehicle needs and referring others. More
by Sabjaden7
Other Employees Tagged: Pete Hankins
July 18, 2025
Chris has been our guy to get great cars for years now. We just purchase a third vehicle from him, our 7th transaction at Dallas Lease Returns, and Chris again made it a seamless and happy experience. Dea We just purchase a third vehicle from him, our 7th transaction at Dallas Lease Returns, and Chris again made it a seamless and happy experience. Dealing with Chris and the GM Roel is like no other car dealership. No pressure, no xx, just honest, straight forward, pleasant realness. Can't recommend this wonderful man enough. If you want a great experience and great value, use Chris Mikell at Dallas Lease Returns! A+++ More
by coconnor214
Other Employees Tagged: Kris Gaerlan, Chris Mikell , Alexis Garcia
July 16, 2025
Very clean, very friendly, lots to choose from very many options. Our dealer rep Robert Schultz was amazing very helpful. Very knowledgeable. I would recommend him highly to my friends and family options. Our dealer rep Robert Schultz was amazing very helpful. Very knowledgeable. I would recommend him highly to my friends and family More
by Rick
Other Employees Tagged: Robert Schultz
July 15, 2025
Never ever have I bought a car that was the easiest fastest transaction with Brad I will never shop another car from any other dealership again. No up sale and the staff was extremely nice. fastest transaction with Brad I will never shop another car from any other dealership again. No up sale and the staff was extremely nice. More
by 1234
Other Employees Tagged: Parveen Rajendran, Brad Hoang, Ricky Brockway
July 12, 2025
Second car to purchase here and both times a pleasure. Brad is the best! He’s very easy to work with and answers all your questions. Brad is the best! He’s very easy to work with and answers all your questions. More
by draypavey
Other Employees Tagged: Brad Hoang
July 01, 2025
Brandon and the team at Dallas Lease Returns are a class act. From start to finish I had a great experience and was impressed with how painless the process was. Brandon’s a great guy and highly recommend hi act. From start to finish I had a great experience and was impressed with how painless the process was. Brandon’s a great guy and highly recommend him to anyone looking to get a new car. He’s a great listener that got me a great deal! 10/10 More
by JackL
Other Employees Tagged: Parveen Rajendran, Brandon De Soto
June 28, 2025
Robert went above and beyond for me! ! He’s was incredibly pleasant and helpful. I’m very appreciativen ! He’s was incredibly pleasant and helpful. I’m very appreciativen More
by Trentdiane0420
Other Employees Tagged: Kris Gaerlan, Parveen Rajendran, Robert Yousef
June 27, 2025
Great facility. Alexis was so kind, professional and made the process easy. I was also greeted by the Manager, Roel, who offered to answer any questions. I will reco Alexis was so kind, professional and made the process easy. I was also greeted by the Manager, Roel, who offered to answer any questions. I will recommend to family and friends. More
by ScottyD
Other Employees Tagged: Parveen Rajendran , Alexis Garcia
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