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Roel Ortiz
508 Reviews
***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
10 yrs, 8 mos
Industry Experience
10 yrs, 8 mos
Languages Spoken
English
Spanish
Employee Video
508 Reviews
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508 Reviews of Roel Ortiz
May 12, 2019
Wonderful experience This is the place to look for a a great car. There are no hassles and Roel Ortiz is a great help. I will return for business in the future. This is the place to look for a a great car. There are no hassles and Roel Ortiz is a great help. I will return for business in the future. More
by Dteve
April 26, 2019
Excellent Experience My experience was great! Roel and Blanca took very good care of me. Roel was genuinely interested in helping me get the best car. Blanca was very enco My experience was great! Roel and Blanca took very good care of me. Roel was genuinely interested in helping me get the best car. Blanca was very encouraging and educated and they both made my experience better than I expected. I could tell both of them had my best interest in mind and I am very grateful. Anyone looking for a car should definitely make this the first stop. More
by Raven
Other Employees Tagged: Blanca Benitez
April 26, 2019
AN ANNOINTED EXPERIENCE I never felt hustled, rushed or pushed . this was the best experience I ever had buying A CAR . MR ORTIZ made me feel as if I was family . I have been I never felt hustled, rushed or pushed . this was the best experience I ever had buying A CAR . MR ORTIZ made me feel as if I was family . I have been asked to do review before , but never felt inclined to . so being my first i wanted it to be as STERLING as his service was . needless to say I will refer any of my friends and family to come to DALLAS LEASE RETURNS , ROEL ORTIZ gets 5 STARS in my book ... More
by Sandykay
April 25, 2019
5 STAR Service All Around!!! Wow! I don't know where to begin. My overall experience with Dallas Lease Returns was phenomenal. Thanks to Mr. Roel Ortiz that treated me with the m Wow! I don't know where to begin. My overall experience with Dallas Lease Returns was phenomenal. Thanks to Mr. Roel Ortiz that treated me with the most up respect and integrity since the day I meet him. Mr. Ortiz is very knowledgeable and gained my trust right away. I'm grateful that I went with DLR for my car purchase. I highly recommend DLR and Mr. Roel Ortiz. Sincerely, Jose S. More
by JSantander316
April 23, 2019
My second purchase from DLR Roel took great care and was very patient through the process of finding the prefect vehicle (and deal!) for us. No pressure whatsoever. Its like buy Roel took great care and was very patient through the process of finding the prefect vehicle (and deal!) for us. No pressure whatsoever. Its like buying a car from your buddy, not from someone trying to make their monthly sales target. I’ll be back again in the future. More
by jjsmi371
April 17, 2019
Simple! Dallas lease returns is awesome, Roel made my trade in experience very simple and hassle free. Super friendly, he did a lot of the leg work himself th Dallas lease returns is awesome, Roel made my trade in experience very simple and hassle free. Super friendly, he did a lot of the leg work himself that goes with getting a new car, top guy! I was surprised how fast i got the keys to my new car. I highly recommend Roel for your next car purchase. More
by ljbloke
March 18, 2019
Amazing Found out about this place from a friend. I never enjoyed the experience of buying a vehicle. This dealship has changed my outlook on this and will be Found out about this place from a friend. I never enjoyed the experience of buying a vehicle. This dealship has changed my outlook on this and will be sharing this experience with all my friends . Look forward to my next purchase this summer . More
by bryancreech
March 12, 2019
Great buying experience Being from 9 hours away trust and communication were huge factors for me. Roel and the team at Dallas Lease Returns we’re very easy to work with and p Being from 9 hours away trust and communication were huge factors for me. Roel and the team at Dallas Lease Returns we’re very easy to work with and prompt about communicating. They went out of their way to be transparent about the vehicle I bought. They even took it to a 3rd party mechanic and paid to fix the one minor issue they found with the vehicle. When I got there, the truck was exactly as described. Couldn’t have been a better buying experience! Would definitely recommend anyone. More
by kstreeter513
March 12, 2019
Val and Taylor Turnbow Our experience with Roel was great. Roel was very knowledgeable and helpful and was also very accommodating as we both work full time and don’t have m Our experience with Roel was great. Roel was very knowledgeable and helpful and was also very accommodating as we both work full time and don’t have much free time to car shop. We have already recommended Roel to others and will continue to do so. More
by TT
