Roel Ortiz | Page 38

Honda pilot Roel is a very nice employee in Dallas lease returns dealer wonderfully taking care of customers in terms of communication. He is very active and smar Roel is a very nice employee in Dallas lease returns dealer wonderfully taking care of customers in terms of communication. He is very active and smart in terms of selling car. Tha Cuatomer More

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First car purchase After weeks of research and dealing with salesman after salesman at dealerships, we stopped by Dallas Lease Returns to look at an Audi A7. It was un After weeks of research and dealing with salesman after salesman at dealerships, we stopped by Dallas Lease Returns to look at an Audi A7. It was unbelievable how simple the process was in comparison to OEM dealerships. We met with Ken Purnell, who pulled the car out for us and gave us the facts without a filter. He then redirected us to Roel Ortiz who was more than helpful in closing out the deal. Both salesmen were extremely approachable and didn’t make us feel rushed into a purchase. They were aware of the few faults on the car and were more than willing to fix any issues and deliver us the car in tip-top shape. I would highly recommend Dallas Lease Returns and going to Roel Ortiz if interested in a near perfect used vehicle. More

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They’re THE BEST!!! Y’all.. I am a young, first time car buyer. This was a really big step for me, so naturally anxieties would arise.. but they eased it all! They found Y’all.. I am a young, first time car buyer. This was a really big step for me, so naturally anxieties would arise.. but they eased it all! They found me the BEST car with a rate that I couldn’t even get at cash car dealerships, helped me find affordable insurance, and so much more!! When i say they hooked me up.. y’all, they did their thing. Everyone was personable and I was in and out in no time!! Thankful for Ken Purnell and Roel Ortiz for putting this all together, I can’t stop smiling lol. More

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Great Expierience found the car on line visited as a walk in. Roel helped immediately without the typical high pressure.Great car at a great price, I will be back for found the car on line visited as a walk in. Roel helped immediately without the typical high pressure.Great car at a great price, I will be back for my next purchase. . More

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Great Price and Great Vehicle I am very pleased with my purchase of a 2015 Toyota Tacoma from Dallas Lease Returns. The truck I bought had low mileage and was listed at a reasonab I am very pleased with my purchase of a 2015 Toyota Tacoma from Dallas Lease Returns. The truck I bought had low mileage and was listed at a reasonable price. I talked to the sales manager Roel Ortiz and he worked with me. I test drove the truck and it had no issues and he even had the truck delivered to me after it was detailed and filled the gas tank to full. He even made sure the tires were in good shape by buying a new one for it after we found out one of them had a slow leak. I was anxious about spending all my money on a truck that would be delivered afterwards (in todays society you never can tell about shady characters), but Roel had the truck delivered as promised and I'm so happy with my truck. I absolutely advise anyone that he's trustworthy and honest. More

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My first car, a 5-star experience After weeks of research and dealing with salesman after salesman at dealerships, we stopped by Dallas Lease Returns to look at an Audi A7. It was unbe After weeks of research and dealing with salesman after salesman at dealerships, we stopped by Dallas Lease Returns to look at an Audi A7. It was unbelievable how simple the process was in comparison to OEM dealerships. We met with Ken Purnell, who pulled the car out for us and gave us the facts without a filter. He then redirected us to Roel Ortiz who was more than helpful in closing out the deal. Both salesmen were extremely approachable and didn’t make us feel rushed into a purchase. They were aware of the few faults on the car and were more than willing to fix any issues and deliver us the car in tip-top shape. I would highly recommend Dallas Lease Returns and going to Roel Ortiz if interested in a nearly perfect used vehicle. More

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Wonderful and Efficient experience Had an amazing car buying experience. Browsed the cars with no pressure and when I chose one, I had all the information and financing options within Had an amazing car buying experience. Browsed the cars with no pressure and when I chose one, I had all the information and financing options within minutes. No back and forth between managers and the annoying wait time. Our salesman, James, was patient and explained everything with ease. He even made accommodations to hold our vehicle for us, since we had to wait a few days to purchase. Great, loyal dealership and will definitely use them again in the future! More

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Great car buying experience It was a terrific experience working with Roel at Dallas lease returns. He was always prompt, upfront, and gave true and honest detail about the car. It was a terrific experience working with Roel at Dallas lease returns. He was always prompt, upfront, and gave true and honest detail about the car. He was responsive and reasonable in everything he did. I would highly recommend working with him. I now have a car guy. If you do look at a car at this dealership, make sure you ask for Roel. More

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great great!!! Everything was excellent, my second purchase in less than 2 years. I will definitely keep buying here. I am always referring friends to this dealershi Everything was excellent, my second purchase in less than 2 years. I will definitely keep buying here. I am always referring friends to this dealership More

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Clean cars, fast friendly service is GREAT!!! While I'm not a big fan of the overnight "Lead Generators" that want your email/phone number and have limited knowledge, I was VERY impressed with R While I'm not a big fan of the overnight "Lead Generators" that want your email/phone number and have limited knowledge, I was VERY impressed with Roel and how quickly he was able to put my deal together! I found the car I was interested in at 3am, I was not contacted the following morning so I contacted the dealership and Roel took it from there, long story short he was had everything done and waiting for me in about three hours and the transition to my new car was seamless. They have a vehicle to fit everyone's needs or desires and take very good care of you! I Love this place and look forward to purchasing many vehicles from Roel in the future. The Dealership is clean, the people are friendly, and the experience is wonderful!!! More

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