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Roel Ortiz
Refer Me
409 Reviews
***SE HABLA ESPANOL*** With a background that features 25 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.
Read moreDealership Experience
8 yrs, 6 mos
Industry Experience
8 yrs, 6 mos
Languages Spoken
English
Spanish
Employee Video
409 Reviews
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409 Reviews of Roel Ortiz
September 21, 2024
I’ve had several great buying experiences at Dallas Lease Returns . Currently working with Chris M on my next purchase and he has been super helpful. Thanks Returns . Currently working with Chris M on my next purchase and he has been super helpful. Thanks More
by Richard A.
Other Employees Tagged: Chris Mikell
July 27, 2024
I’ve never experienced the awesomeness & support from this dealership! From emails, messages to phone calls; this place is an absolute go to when purchasing your next auto! Thanks, Mr. Robert Yousef! this dealership! From emails, messages to phone calls; this place is an absolute go to when purchasing your next auto! Thanks, Mr. Robert Yousef! More
by JAMES JRO
Other Employees Tagged: Robert Yousef, Angelica Mitchell
July 23, 2024
Everyone at Dallas Lease Returns exceeded my expectations by a landslide! It's one of the few businesses where the employees and management team actually treat people like human beings- instead of like trans by a landslide! It's one of the few businesses where the employees and management team actually treat people like human beings- instead of like transactions. Customer service is almost dead in this country, but it's alive and well at Dallas Lease Returns! I can't thank them enough for being who they are, and I can't recommend them enough to everyone in the DFW Metroplex! You owe it to yourself to get your next vehicle from them, and you won't regret it! Thank you again to everyone at Dallas Lease Returns! Sincerely, -Eric (Your BIGGEST fan!) More
by Eric
Other Employees Tagged: Angelica Mitchell
July 17, 2024
This dealer ship has helped me without any issues and did not pressure me to buy a vehicle with no rush not pressure me to buy a vehicle with no rush More
by Matthewsaenz22
Other Employees Tagged: Edgar Silva
July 11, 2024
Toronto, the salesman who assisted me and my fiancé in purchasing our Audi, was incredibly friendly, eager to help, and extremely knowledgeable about cars. He was fully transparent and fair in all regards purchasing our Audi, was incredibly friendly, eager to help, and extremely knowledgeable about cars. He was fully transparent and fair in all regards - something you unfortunately don’t always find at car dealerships. I could not recommend working with Toronto enough! More
by brittany.ballance12
Other Employees Tagged: Parveen Rajendran, Toronto Harrison, Angelica Mitchell
July 08, 2024
I cannot say enough about the excellent customer service I received from Anthony and his team. First off when you walk into the building you’re in a car lovers dream. Any car you can think of is here. I jus I received from Anthony and his team. First off when you walk into the building you’re in a car lovers dream. Any car you can think of is here. I just want to say thank you from the bottom of my heart to Anthony. He makes miracles happen! Initially I didn’t think we were going to be able to move forward. Anthony worked tirelessly and diligently to work with me and I can’t say thank you enough! I can’t recommend Anthony enough and it helps that he makes your stomach hurt from laughing so much. This was my first purchase ever on my own and I’m so glad I had his help guiding me along the way. Thank you so so much! I will recommend any and everyone to come here! More
by Kristin C
Other Employees Tagged: Chris Mikell, Blanca Benitez, Anthony Zegarelli
June 27, 2024
Charlie was a breath of fresh air as soon as we walked in the door. He let my wife sit in about 30 different cars, without any pressure of buying. Charlie and the DLR team are very attentive, but also let yo the door. He let my wife sit in about 30 different cars, without any pressure of buying. Charlie and the DLR team are very attentive, but also let you shop around the indoor lot and not act like a 3rd wheel. Don’t forget to grab a bag of fresh popped popcorn while you are shopping. After this experience, I will only buy my cars from Charlie down at DLR!!! More
by Happy Silverado Guy
Other Employees Tagged: Kris Gaerlan, Alex Al-Khafaji, Charles Pollard, Angelica Mitchell
June 27, 2024
Edgar was very helpful, I learned everything I needed to know about my first car. The space in general was very clean and nice. know about my first car. The space in general was very clean and nice. More
by cindycano
Other Employees Tagged: Kris Gaerlan, Alex Al-Khafaji, Parveen Rajendran, Edgar Silva, Ricky Brockway, Angelica Mitchell
June 27, 2024
Edgar was very patient and careful about my decisions, he made my first car purchase very easy! This process was very simple thank you made my first car purchase very easy! This process was very simple thank you More
by cindycano
Other Employees Tagged: Kris Gaerlan, Alex Al-Khafaji, Parveen Rajendran, Edgar Silva, Ricky Brockway, Angelica Mitchell
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