Roel Ortiz
Roel Ortiz at Dallas Lease Returns

Roel Ortiz | Page 11

General Sales Manager

Dallas Lease Returns

14335 Inwood Rd
Dallas, TX 75244

Contact Me
5.0
507 Reviews

***SE HABLA ESPANOL*** With a background that features 28 years of Sales and Finance experience, Roel is dedicated to doing one thing here at DLR, and that is to help his clients find the perfect fit for their respective vehicle needs. Roel has helped thousands of clients while working across the state of Texas in Sales and Finance since graduating from the University of Texas-Rio Grande Valley in 1997. Roel and his family have called Dallas home since the summer of 2007. When he is not helping his clients at DLR, Roel enjoys traveling to his family ranch on the South Texas border, vacationing, and playing Golf.

Dealership Experience

10 yrs, 7 mos

Industry Experience

10 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

Employee Video

5.0

507 Reviews

Write a Review

507 Reviews of Roel Ortiz

July 27, 2024

Dealership Rating
Employee Rating

I’ve never experienced the awesomeness & support from this dealership! From emails, messages to phone calls; this place is an absolute go to when purchasing your next auto! Thanks, Mr. Robert Yousef! More

by JAMES JRO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Yousef , Angelica Mitchell

Jul 28, 2024

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 23, 2024

Dealership Rating
Employee Rating

Everyone at Dallas Lease Returns exceeded my expectations by a landslide! It's one of the few businesses where the employees and management team actually treat people like human beings- instead of like trans More

by Eric
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Angelica Mitchell

Jul 23, 2024

Dallas Lease Returns responded

Eric, it's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

July 17, 2024

Dealership Rating
Employee Rating

This dealer ship has helped me without any issues and did not pressure me to buy a vehicle with no rush More

by Matthewsaenz22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Edgar Silva

Jul 18, 2024

Dallas Lease Returns responded

Matthew, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

July 11, 2024

Dealership Rating
Employee Rating

Toronto, the salesman who assisted me and my fiancé in purchasing our Audi, was incredibly friendly, eager to help, and extremely knowledgeable about cars. He was fully transparent and fair in all regards More

by brittany.ballance12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Parveen Rajendran , Toronto Harrison, Angelica Mitchell

Jul 12, 2024

Dallas Lease Returns responded

Brittany, It's fantastic to hear that Toronto provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

July 08, 2024

Dealership Rating
Employee Rating

I cannot say enough about the excellent customer service I received from Anthony and his team. First off when you walk into the building you’re in a car lovers dream. Any car you can think of is here. I jus More

by Kristin C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 09, 2024

Dallas Lease Returns responded

Kristin, Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad Anthony was able to help, and we hope to see you again!

June 27, 2024

Dealership Rating
Employee Rating

Edgar was very patient and careful about my decisions, he made my first car purchase very easy! This process was very simple thank you More

by cindycano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 29, 2024

Dallas Lease Returns responded

Thanks, Cindy, for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that we were able to assist you and that you had such a positive experience!

June 27, 2024

Dealership Rating
Employee Rating

Edgar was very helpful, I learned everything I needed to know about my first car. The space in general was very clean and nice. More

by cindycano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 28, 2024

Dallas Lease Returns responded

Thank you, Cindy! It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy to hear that Edgar met your expectations. Thank you again for choosing Dallas Lease Returns. We look forward to having you as a valued customer for many more years!

June 27, 2024

Dealership Rating
Employee Rating

Charlie was a breath of fresh air as soon as we walked in the door. He let my wife sit in about 30 different cars, without any pressure of buying. Charlie and the DLR team are very attentive, but also let yo More

by Happy Silverado Guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kris Gaerlan, Alex Al-Khafaji , Angelica Mitchell, Charles Pollard

Jun 27, 2024

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Charlie and our team had the opportunity to provide you with great service. We thank you for choosing Dallas Lease Returns!

June 06, 2024

Dealership Rating
Employee Rating

I'm a repeat customer and everything was fantastic as the first time. Blanca you are the best. Thanks again. More

by deucecane1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 07, 2024

Dallas Lease Returns responded

It's great to hear that Blanca and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

May 28, 2024

Dealership Rating
Employee Rating

Customer service with a smile and straight to the point! No games and no gimmicks! More

by carlos.delcampo8888
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Bell

May 29, 2024

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that we were able to assist you and that you had such a positive experience.

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