Rodney Porter

I’m extremely disappointed with the service I received at Honda of Kenosha. I brought forward an issue with my brand-new Honda vehicle that was clearly due to a factory defect. Despite being under warranty w Honda of Kenosha. I brought forward an issue with my brand-new Honda vehicle that was clearly due to a factory defect. Despite being under warranty when the issue first began, the dealership delayed resolution and now refuses to service my car. Rodney Porter and the team repeatedly stated that I was not returning calls, when in fact I called Honda Corporate many times and left multiple messages, all documented in my case file. I am a full-time student and a mother of three, and I’ve done everything I can to resolve this situation responsibly. Instead of assisting with a fair resolution, they pressured me to return the loaner vehicle without finalizing a plan to repair my car. I’ve now been left without reliable transportation, without my car repaired, and without support from the very dealership that sold me the vehicle. I expected far better from a Honda dealership, especially one representing a brand that prides itself on quality and customer care. I would not recommend Honda of Kenosha based on this experience. More

by kmihaj2 Verified Customer Verified Customer

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My 10 yr old car runs like new! The staff was efficient and courteous. My wait was comfortable. The staff was efficient and courteous. My wait was comfortable. More

by Sistersooz Verified Customer Verified Customer

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Okay Done Nice Yep Ok Cool I know Oh Done Wow I'm happy Good night Good night More

by tomarwes Verified Customer Verified Customer

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Annoying that I have to write down on my experience. I gave you 5. What else can I say? I gave you 5. What else can I say? More

by tomarwes Verified Customer Verified Customer

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Annoying that I have to write down on my experience. I gave you 5. What else can I say? I gave you 5. What else can I say? More

by tomarwes Verified Customer Verified Customer

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Okay Done Nice Yep Ok Cool I know Oh Done Wow I'm happy Good night Good night More

by tomarwes Verified Customer Verified Customer

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Okay Done Nice Yep Ok Cool I know Oh Done Wow I'm happy Good night Good night More

by tomarwes Verified Customer Verified Customer

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The service department at Kenosha of Honda is top par. I always am able to get in when I need to. The hours are flexible and if I need a ride they’ll shuttle me back home. Rodney is an excellent service a I always am able to get in when I need to. The hours are flexible and if I need a ride they’ll shuttle me back home. Rodney is an excellent service advisor very professional and very thorough and how he explains what my car needs. All of my visits through Service have been five star! More

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Able to schedule an appointment same day. Checked the car even before the appointment time. Informed all problems. Work was completed by 1:30 pm. Overall good job. Checked the car even before the appointment time. Informed all problems. Work was completed by 1:30 pm. Overall good job. More

by chiramel.abraham51 Verified Customer Verified Customer

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First time here, excellent initial experience. Will definitely bring my vehicle back next time service is required. Great communication, excellent customer service. Will definitely bring my vehicle back next time service is required. Great communication, excellent customer service. More

by rich.atwater Verified Customer Verified Customer

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