Rodney Jones | Page 43

Above and beyond! Ran over a curb and blew a tire and live in Buckhead. My car was in a place where a tow truck could not enter and Of course there are no spare tires Ran over a curb and blew a tire and live in Buckhead. My car was in a place where a tow truck could not enter and Of course there are no spare tires in the newer cars! They brought a tire off a loaner down to me from Alpharetta and put it on my car. Took my rim and tire back to the dealership and and put my new tire on. I just drove to the dealership and they put my new tire and old rim back on. What service! More

by HOPPEPKJ1 Verified Customer Verified Customer

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I love this dealership so much, I can only by Acura! Yes, it's true - I am in love with Jackson Acura. I love the people there from Reggie in sales, to Nick and Rodney is service - it is extraordinary e Yes, it's true - I am in love with Jackson Acura. I love the people there from Reggie in sales, to Nick and Rodney is service - it is extraordinary experience every time. I highly recommend Jackson Acura, and when it comes time for a new car, I won't go anywhere else because I am so appreciative of the dealership and the way they treat me as a valued customer. More

by Rob C Verified Customer Verified Customer

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Very Impressed! Jackson Acura was able to evaluate our issue without an appointment and had us in and out with a fixed, clean car in under an hour for a reasonable pr Jackson Acura was able to evaluate our issue without an appointment and had us in and out with a fixed, clean car in under an hour for a reasonable price. We were shocked and impressed! More

by Gonzo5 Verified Customer Verified Customer

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Service with a smile I always enjoy our time at Jackson Acura Nick has been our go to advisor for 10 years Our car would had never made it this far without his help Him a I always enjoy our time at Jackson Acura Nick has been our go to advisor for 10 years Our car would had never made it this far without his help Him and his staff are a cut above More

by briankew Verified Customer Verified Customer

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Best Acura dealership out of the 5 I’ve been to. Hands down I’ve had great experiences each time I’ve visited here. The other Acura dealers in Atlanta have terrible customer service. It’s worth the over an h I’ve had great experiences each time I’ve visited here. The other Acura dealers in Atlanta have terrible customer service. It’s worth the over an hour drive for me. More

by Perry In Dallas Ga Verified Customer Verified Customer

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Outstanding Service Thank you to Nick and Rodney for going the extra mile! The support and service continues to be outstanding and as a result I will continue to do busin Thank you to Nick and Rodney for going the extra mile! The support and service continues to be outstanding and as a result I will continue to do business with Jackson Acura. More

by KTC Verified Customer Verified Customer

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outsanding customer service overall experiance was excellant found a car I wanted to purchase on the internet and traveled from Chicago, Illinois to Georgia over 600 miles and it was well worth it. chege maina, found a car I wanted to purchase on the internet and traveled from Chicago, Illinois to Georgia over 600 miles and it was well worth it. chege maina, Rodney jones, joey Andrews, special thank for my excellent experience. More

by thaddeus Verified Customer Verified Customer

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Transmisson flush and adjust My 2014 Acura RDX was still under drivetrain warranty. I was having shift point issues. Dealer discovered I had not changed my transmission fluid at r My 2014 Acura RDX was still under drivetrain warranty. I was having shift point issues. Dealer discovered I had not changed my transmission fluid at recommended interval. I explained that owners manual was not clear as to when to change fluid. Dealer agreed to change fluid and adjust shift points under warranty. I was very pleased with this outcome and would recommend Jackson Acura. More

by DSMUZIK Verified Customer Verified Customer

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Pleasant & comfortable. Service crew understands the problem and knows how to get the work done. They were professional and kind, so customers could feel at home while waiti Service crew understands the problem and knows how to get the work done. They were professional and kind, so customers could feel at home while waiting for service. More

by mmpark Verified Customer Verified Customer

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Good to Their word I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Od I worked with Chege, Dimitri, and Cody in service. I am sure that there were others in the service department that helped. We bought a used Honda Odyssey. We got the Exterior/interior protection service/product. When we got the vehicle home there was a squeak in the front suspension over a month the service department fixed it under the 9- day warranty. You guys were true to your word and never complained or made me or my wife feel like a burden. My only complain with this process is that I wish that there had been a little better communication. I usually had to call for updates, but I know that I am not the only customer as well. We also had a problem with the exterior paint protection application. When we got it home there were water spots that had not been buffed out before the protection had been applied. I brought this to the attention of Dimitri and it was fixed only when I picked it up, so that was really great as well. Thanks to Dimitri for listening and getting it taken care of. Everyone there is very nice, accommodating and a pleasure to talk with. Thanks for great service. Mistakes will happen but you guys do a great job of listening to the customer and doing what you can to put the customer first. Thanks for a long but overall great experience. My only reason for a good rating below is that myself and my wife feel like the water spots should have been noticed and dealt with before the protective coating was applied. More

by mercer4977 Verified Customer Verified Customer

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