Rodney Jones
Rodney Jones at Jackson Acura

Rodney Jones

Service Manager

Jackson Acura

10900 Alpharetta Hwy
Roswell, GA 30076

4.6
388 Reviews
4.6

388 Reviews

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388 Reviews of Rodney Jones

April 16, 2025

Dealership Rating
Employee Rating

I have been driving Acuras bought from Jackson for 12+ years now…and have always serviced them there as well. Every person I have encountered, from Sergei in Sales to my beloved Service Advisor, Yvonne Ru More

by Kathrine
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sergei Potapoff, Yvonne Russell

April 09, 2025

Dealership Rating
Employee Rating

All personal are extremely professional, helpful and friendly! Thank you for all provided information and service! More

by Irina
Service Price Transparency
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Recommend Dealer
Yes

April 01, 2025

Dealership Rating
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I trust bringing my car to Jackson Acura for service. I always have a great experience from being greeted as soon as I drive up to checking out once service is complete. The staff is always friendly and More

by Mel
Service Price Transparency
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Recommend Dealer
Yes

March 30, 2025

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Excellent service! Excellent treatment! Great communicator. Got me all the information and provide all the updates i needed for my car. Dealership staff is all friendly More

by Christopher
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Recommend Dealer
Yes

March 29, 2025

Dealership Rating
Employee Rating

Nick is outstanding and always great to work with. It is because of him that I feel as a customer at Jackson Acura. He personifies everything that Jackson Acura stands for. He is knowledgeable, cou More

by Rob C
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Nick Covino

March 28, 2025

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Employee Rating

This is my third MDX leased from Jackson Acura and I really like that they added complimentary oil changes for the first two years or 24000 miles, or whatever comes first. Just had my second oil change More

by John Young
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Recommend Dealer
Yes

March 25, 2025

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This is my 5th car purchase from Jackson Acura. As usual Reggie made this experience easy and great. More

by Shantell
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

March 24, 2025

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Employee Rating

The car was brought in for a recall repair, which was overdue due to parts availability. Unfortunately, the work was performed incorrectly, leading to the car running out of fuel without any warning, lea More

by l_gilmer
Workmanship
Recommend Dealer
No
Mar 24, 2025

Jackson Acura responded

We promised to review the client's request for reimbursement for the rental and responded by email with offer to pay for one day of rental. Hopefully this will help with his perception of our dealership.

Mar 24, 2025

l_gilmer responded

My experience with the Service Department at Jackson has been frustrating and disappointing. The faulty work has cost me both time and money, which is unacceptable.

March 21, 2025

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Employee Rating

Great service, I loved the texting of my service information. Giving me updates and letting me know what additional service I might need but not having the pressure of a service person standing the More

by pstewart70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

March 11, 2025

Dealership Rating
Employee Rating

Hospitality, Courteous, Amazing Customer Service, Very Clean, Patient, Provides detail information regarding your vehicle needs More

by C
Service Price Transparency
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Recommend Dealer
Yes
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