Robyn Burst
Robyn Burst at Colonial Chevrolet
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Robyn Burst

Service Advisor

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.8
14 Reviews

Dealership Experience

3 mos

Industry Experience

6 yrs, 4 mos

Specialties & Trainings

EV's

4.8

14 Reviews

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14 Reviews of Robyn Burst

November 14, 2024

Dealership Rating
Employee Rating

The price I paid (over $130. 00) to replace a headlamp was outrageous. $94.00 in labor is over the top. I could have had a regular full oil change and multi-point check & tire rot More

by ROSSIJR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 14, 2024

Colonial Chevrolet responded

Sorry you were disappointed with your service experience this time. We appreciate your continued business and we will be happy to comp your oil change on Nov 18th for you. Thank you again for the business.

Nov 14, 2024

ROSSIJR1 responded

Thank you Colonial Chevrolet for your fast response and for your offer to comp my upcoming oil change. This is the Colonial I am used to dealing with and I am very appreciative that you would do this for me. It says a lot about your dealership and how you value your customers.

November 12, 2024

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Employee Rating

Process of dropping truck off for repair was fast . Everyone is polite and accommodating . Pick up was easy. More

by gallen2568
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Tom O'Toole

Nov 13, 2024

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

November 07, 2024

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Employee Rating

Colonial Chevrolet always does a beautiful job on my car services. They always explain the bill and if anything is extra, they will call me. More

by MDAY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 10, 2024

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 05, 2024

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l have been a customer of, now Colonial Chevrolet, since 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. More

by bill72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

November 04, 2024

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Customer Service was great. Got my vehicle in one day after calling for an appointment and got all the work finished in one day! More

by infovillageeuropean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 06, 2024

Colonial Chevrolet responded

We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. John Woodland General Manager jwoodland@colonialchevrolet.com

November 04, 2024

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Satff here are very Courteous, Take time to listen. Kept me updated on how things were going. More

by ED.ACHESON
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Webb

Nov 05, 2024

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Ed, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

November 01, 2024

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Bobby and his team are fantastic ! From the appointment process, reception and follow up. I was kept up to date on the progress of my car. More

by SERVICE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bobby met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

October 21, 2024

Dealership Rating
Employee Rating

Your team was prompt, courteous, and the vehicle was taken in ahead of schedule to estimate our vehicle. The call back to us was quick and pricing was reasonable. I also noticed that the facilities was More

by pjussaume
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Colonial Chevrolet responded

Paul, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

October 21, 2024

Dealership Rating
Employee Rating

It wasn’t as quick as I thought my appointment was at 8 am an I left about 10:30ish other than that it was fine More

by LSLICKCHICK
Recommend Dealer
Yes
Oct 22, 2024

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

October 16, 2024

Dealership Rating
Employee Rating

Great service from the appointment process To the great follow up after the service Would not service anywhere else More

by SERVICE79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Colonial Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

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