Robyn Burst

Entire experience was positive, professional, knowledgeable and welcoming. Robyn maintained contact, as I wondered other shops, and all work was finished on time. knowledgeable and welcoming. Robyn maintained contact, as I wondered other shops, and all work was finished on time. More

by rontorreti89793 Verified Customer Verified Customer

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The comfort and trust is the feeling I get when I walk in to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat yo to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat you like family More

by SCARLS250 Verified Customer Verified Customer

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I was extremely pleased with the entire process. From setting the appointment through the Chevy app, to the human communication prior to and during my appointment to the timeliness of the work done From setting the appointment through the Chevy app, to the human communication prior to and during my appointment to the timeliness of the work done and the condition my Corvette was returned to me in. 5 Stars all the way! More

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Robyn in service was great to work with and my vehicle was fixed and ready for pickup on time. was fixed and ready for pickup on time. More

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Came in with sudden issue with loud banging noise as auto went along. Greeted warmly, polite collection of facts, and arrangement to have issue investigated. Ms. Burst very professional at sorting things out went along. Greeted warmly, polite collection of facts, and arrangement to have issue investigated. Ms. Burst very professional at sorting things out and arranging to investigate via technician. Cause of issue quickly traced to bolt had punctured tire on sidewall. Plug inserted. Recommendations made upon my request. I would return to colonial for service and recommend to friends etc. Top notch operation. More

by mhzeldin Verified Customer Verified Customer

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Service knowledge and preventative support are outstanding! The amenities of customer waiting areas can use upgrades. outstanding! The amenities of customer waiting areas can use upgrades. More

by Ag2sw Verified Customer Verified Customer

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Clearly a very good service department. I brought my truck in for something easy and something hard. Was cheerfully told that my truck was "all set" and my wife picked it up. I called he I brought my truck in for something easy and something hard. Was cheerfully told that my truck was "all set" and my wife picked it up. I called her to ask how the "hard" thing was working. She said she hadn't noticed but looked at the service report and read that the problem was not fixed. I was pretty disappointed. Why would someone say you were "all set" when you definitely were not. This seems like a strong group and my expectations for execution and communication are higher. More

by HAROLD.ENGSTROM Verified Customer Verified Customer

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Just had a regular oil change, tire rotation, overall check on my Silverado. Great service as always and many thanks to the service team. check on my Silverado. Great service as always and many thanks to the service team. More

by ROSSIJR1 Verified Customer Verified Customer

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The price I paid (over $130. 00) to replace a headlamp was outrageous. $94.00 in labor is over the top. I could have had a regular full oil change and multi-point check & tire rot 00) to replace a headlamp was outrageous. $94.00 in labor is over the top. I could have had a regular full oil change and multi-point check & tire rotation for about the same price. I have been a customer for years and I am very disappointed. I have a regular oil change appt on Nov 18, 2024 and I would like a credit for $94 labor charge applied. I really feel ripped off & I have never felt that about Colonial. More

by ROSSIJR1 Verified Customer Verified Customer

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Process of dropping truck off for repair was fast . Everyone is polite and accommodating . Pick up was easy. Everyone is polite and accommodating . Pick up was easy. More

by gallen2568 Verified Customer Verified Customer

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