Robert Zeidenberg
Robert Zeidenberg at Scranton Cadillac GMC of Vernon
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Robert Zeidenberg

Service Department Manager

Scranton Cadillac GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

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4.5
255 Reviews

Dealership Experience

3 yrs, 9 mos

Industry Experience

36 yrs, 10 mos

4.5

255 Reviews

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255 Reviews of Robert Zeidenberg

June 13, 2024

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Employee Rating

Great service. I was a customer many years ago and went out of state. They were great then and they have continued to be great today. More

by BOB.MORIN
Service Price Transparency
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Recommend Dealer
Yes

June 09, 2024

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Helpful and cared about taking care of my car and my issues. Even with a schedule issues he went above and beyond More

by atsmith
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Recommend Dealer
Yes

June 02, 2024

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I’ve purchased 6 cars from them. The communication is horrible. I’ve had to call them more times than they called me. One my last experience they did not keep me updated and defini More

by JMH
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Recommend Dealer
No

Other Employees Tagged: Billy Delgado

May 28, 2024

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Rob, Thanks for great customer service, returning my calls promptly, and thank the service crew for taking of our Cadillac XT4. Linda & David More

by QueenLD
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Recommend Dealer
Yes

May 24, 2024

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customer service, was a bad experience, and bad communication, can't keep small request. this is my 3-time working with this dealership and they will lie, I was told they order a part for my car, a More

by jesusb4
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Billy Delgado , Jeff Borovicka

May 24, 2024

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The manager took control of the situation and within 2 weeks had my seat cover replaced. No hassles. The young man that washed my car was wonderful and polite. I’m sorry I don’t remember his name. More

by dkp5169
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Recommend Dealer
Yes

May 10, 2024

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My service needs were completed quickly and completely…and my car was washed and cleaned….couldn’t ask for more. Also, the service staff was polite, courteous and very professional… This is More

by NIKOLATESL
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Recommend Dealer
Yes

May 03, 2024

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If I could give this dealership a negative rating I would. Absolutely horrible service Rob the service manager was completely inappropriate. The same issue not fixed multiple times there honestly, I wo More

by cassie.bednaz
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Recommend Dealer
No

Other Employees Tagged: Beverly Rhoads, Frank Kern

May 01, 2024

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Employee Rating

Billy provided excellent communication about the needed repairs and expected completion date. The staff are super professional and courteous. More

by JacquelineConley727
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beverly Rhoads, Billy Delgado

April 18, 2024

Dealership Rating

If I could give a negative I would. He was the absolute worst service manager I’ve ever encountered. I strongly urge people not to do business at this establishment. Rob was yelling at More

by cassie.bednaz
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Frank Kern

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