Robert Zeidenberg
Robert Zeidenberg at Scranton GMC of Vernon

Robert Zeidenberg | Page 26

Service Department Manager

Scranton GMC of Vernon

777 Talcottville Rd
Vernon, CT 06066

Contact Me
4.6
296 Reviews

Dealership Experience

5 yrs, 8 mos

Industry Experience

38 yrs, 9 mos

4.6

296 Reviews

Write a Review

296 Reviews of Robert Zeidenberg

August 31, 2021

Dealership Rating
Employee Rating

I came in because my car was on a recall for the toe wheel alignment It was not repaired and still and still out of alignment giving me problems and wearing out my tires But it's a manufacturer recall More

by Xkmw_7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Not sure who I've worked with

Sep 08, 2021

Scranton GMC of Vernon responded

I am so sorry to hear you are having such a difficult time getting your recall issue corrected. I am especially concerned that you feel you were pushed away. May I ask if the issue is still ongoing? If it is, I would be happy to get management involved to see if they may be able to help. I would like to look you up in our system, but I am unable to locate your information based only on your screen name. If you would like to discuss this further with our Service Director, please respond to this review (privately if you prefer) with you contact information and the best time to reach you. Thank you for letting us know about your experience, I hope you have a great day.

August 29, 2021

Dealership Rating
Employee Rating

Attentive to me as a customer, respectful and informative. Listened to my concern, took care of my car while it was in their possession, using seat and floor coverings, Technician and service adv More

by msriccio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

August 11, 2021

Dealership Rating
Employee Rating

I am always very satisfied and I always have a very I am always very satisfied and I always have a very pleasant experience as I when I visit scranton motors. Compared with others Scranton motors stil More

by Joslynfc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

August 09, 2021

Dealership Rating
Employee Rating

Fast friendly and problem solverGreat work overall highly recommended I will come back more and more and more and more I see you in the futer More

by irishgod35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Mazza, Steve Olsen, Jim Benard , Ashley Corey, Joe Malenfant, Fred Nassiff, Jim Schaller, Meghan Scranton, Amanda Soucie

July 16, 2021

Dealership Rating
Employee Rating

Every time I go to Scaranton Motors the service is always excellent. I have never had a bad experience there. Service or sales both are excellent..!! More

by CHAMMER1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

July 14, 2021

Dealership Rating
Employee Rating

For more than ten years on four different vehicles I have received top quality service. Scranton employs professional folks always at the top of their game.. More

by C_PETRARCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ashley Corey

July 14, 2021

Dealership Rating
Employee Rating

Quick and courteous service. Maintenance serviced was performed faster than expected. Car was washed and vacuumed after service. I will continue to have my vehicle serviced there More

by Rsteeler22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

July 04, 2021

Dealership Rating
Employee Rating

Every time I’m due for service, my visit has been wonderful. Everyone is friendly and professional. I actually look forward to my next service. More

by ICEMARIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Conlon , Ashley Corey, Beverly Rhoads, David Rogers, Amanda Soucie

Jul 04, 2021

Scranton GMC of Vernon responded

Thank you for choosing Scranton Cadillac Buick GMC of Vernon, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 01, 2021

Dealership Rating
Employee Rating

I was very happy that the dealership stood behind their word and stayed persistent in diagnosing and resolving a problem that I thought was almost impossible to solve. I take my hat off to the technician w More

by MMONGILLO13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: I know others were involved in solving the problem but don’t know their names

Jul 01, 2021

Scranton GMC of Vernon responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Scranton Cadillac Buick GMC of Vernon, we look forward to having you as one of our valued customers for many more years to come!

June 25, 2021

Dealership Rating
Employee Rating

Expensive I couldn’t afford to fix it I’d be better off getting a new car. Looked into timing belts replacement and it’s not what they quoted me it was more than double More

by Kristenp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jul 20, 2021

Scranton GMC of Vernon responded

Kristen, we're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time.

...
26
...

Dealership Inventory (212 Vehicles)

new 2026 GMC Sierra 1500 car, priced at $49,706
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $49,706
2026 GMC Sierra 1500
new
Sterling Metallic exterior
Automatic
Four-wheel Drive
used 2021 GMC Sierra 1500 car, priced at $38,686
2021 GMC Sierra 1500
used
Onyx Black exterior
Automatic
Four-wheel Drive
used 2014 Buick Enclave car, priced at $14,585
2014 Buick Enclave
used
White Diamond Clearcoat exterior
Automatic
All-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $48,456
2026 GMC Sierra 1500
new
Dune exterior
Automatic
Four-wheel Drive
new 2026 GMC Sierra 1500 car, priced at $53,869
2026 GMC Sierra 1500
new
Onyx Black exterior
Automatic
Four-wheel Drive