Robert Zeidenberg | Page 10

They were able to get in me at the last minute- addressed all of my concerns and had me back on the road quickly. Loved the attention to detail and they listened to all of my concerns. I’m very happy with th all of my concerns and had me back on the road quickly. Loved the attention to detail and they listened to all of my concerns. I’m very happy with this dealership More

by pspring28 Verified Customer Verified Customer

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I’ve been very well taken care of in my most recent visit to Scranton’s service dept. Frank kept communication lines open during a few glitches and provided me with supports to carry me through. Beverly, as to Scranton’s service dept. Frank kept communication lines open during a few glitches and provided me with supports to carry me through. Beverly, as always, made sure i was well covered with a loaner. Rob was also attentive and thoughtful, making sure he was aware of my situation and part of the process to ensure a thorough check of my vehicle. More

by stacycatanzaro67 Verified Customer Verified Customer

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The team at Scranton Motors is awesome. They always are courteous and helpful with all our vehicles needs. Excellent dealership! They always are courteous and helpful with all our vehicles needs. Excellent dealership! More

by Jpappas61 Verified Customer Verified Customer

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Always pleasant to talk to courteous and will call you to let you know what's going on let you know what's going on More

by Lennylebrun67 Verified Customer Verified Customer

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Professional, Courteous, and Friendly staff throughout the whole experience. They were faster than I expected. the whole experience. They were faster than I expected. More

by tdchoch Verified Customer Verified Customer

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Jeff in service always goes above and beyond to address whatever issue I have, big or small..I appreciate that. whatever issue I have, big or small..I appreciate that. More

by kIM66 Verified Customer Verified Customer

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Deal with Jeff every time we go he always takes care of everything Beverley is always very helpful as well never really dealt with other service writers but they are all nice and welcoming never really tal everything Beverley is always very helpful as well never really dealt with other service writers but they are all nice and welcoming never really talked to or dealt with the service manager till this last very and I am very displeased with the way he speaks with such attitude when he was told he has attitude in person he said yep I do and when anything else was mentioned to him he was just very arrogant and stuck up as if he’s doing us a favor I know I am not making that dealer as one customer but my family goes there and few friends and we come for the staff that is welcoming and kind of it was for rob I don’t think any of us would go I know I definitely wouldn’t ever step foot in there More

by Alban Verified Customer Verified Customer

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Very clean facility super friendly staff my vehicle was serviced due to a recall. I was notified promptly when the job was completed serviced due to a recall. I was notified promptly when the job was completed More

by Rcwoodwa Verified Customer Verified Customer

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Very happy with my experience. Very accommodating and helpful with my issues.Always polite and courteous. Very accommodating and helpful with my issues.Always polite and courteous. More

by jennifersargent Verified Customer Verified Customer

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We purchased a previously owned Silverado a year ago and took it for service at the other dealership 'down the road'. Their service not only sent us home with the job incomplete, they caused a series of ot took it for service at the other dealership 'down the road'. Their service not only sent us home with the job incomplete, they caused a series of other problems due to their negligence. Scranton was able to detangle the issues and get the truck running safely. Our service writer Billy and the service tech were on top of the situation from the start, and were extremely professional and empathetic to our situation. They have earned our trust, and we will be back for any upkeep or issues in the future. More

by bethrameika Verified Customer Verified Customer

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