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Robert Webb

Overview Reviews (66) Inventory (181)

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Robert Webb

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Robert Webb

Fixed Operations Coordinator

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.9

66 Reviews

Overview Reviews (66) Inventory (181)

Dealership Experience

6 yrs, 2 mos

Industry Experience

9 yrs, 11 mos

Languages Spoken

English

4.9

66 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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66 Reviews of Robert Webb

January 17, 2025

Dealership Rating

Employee Rating

Great service as always. Have been buying and Servicing at Colonial for almost 30 Years. Have been buying and Servicing at Colonial for almost 30 Years. More

by lgordon2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Tom O'Toole, Bob Fahey, Robyn Burst

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Jan 18, 2025 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 11, 2025

Dealership Rating

Employee Rating

The Service Department with Bob Fahey And Bobbie Webb are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! are just the best team ! The best Chevy Service Department on the east Coast ! Master certified World Class Technicians ! More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Tom O'Toole, Bob Fahey, Robyn Burst

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Jan 13, 2025 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bob and Bobbie met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

January 08, 2025

Dealership Rating

Employee Rating

Beside communication that was poor, everything else went well. My car was fixed as expected! well. My car was fixed as expected! More

by kpamalk

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter

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Jan 08, 2025 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

January 06, 2025

Dealership Rating

Employee Rating

Fast efficient. Love their shuttle service will use again for Future service needs. Recommend them Love their shuttle service will use again for Future service needs. Recommend them More

by mtw3867

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Hank Maxner, Monica Carpenter, Tom O'Toole, Bob Fahey, Robyn Burst , Jon

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Jan 06, 2025 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

December 13, 2024

Dealership Rating

Employee Rating

The comfort and trust is the feeling I get when I walk in to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat yo to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat you like family More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Tom O'Toole, Bob Fahey, Robyn Burst

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Dec 14, 2024 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

December 12, 2024

Dealership Rating

Employee Rating

Fast efficient service. Easy online service schedule. Love their shuttle service to your home in or job. Great communication about vehicle status Easy online service schedule. Love their shuttle service to your home in or job. Great communication about vehicle status More

by mtw3867

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Hank Maxner, Tom O'Toole, Bob Fahey

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Dec 13, 2024 -

Colonial Chevrolet responded

December 11, 2024

Dealership Rating

Employee Rating

Terrible and very expensive over 350. 00 to change 1 spark plug. I am not going back 00 to change 1 spark plug. I am not going back More

by JDSEAWARD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Dec 11, 2024 -

Colonial Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Robert Fahey Service Director rfahey@colonialchevrolet.com

November 07, 2024

Dealership Rating

Employee Rating

Colonial Chevrolet always does a beautiful job on my car services. They always explain the bill and if anything is extra, they will call me. services. They always explain the bill and if anything is extra, they will call me. More

by MDAY2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Tom O'Toole, Bob Fahey, Robyn Burst

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Nov 10, 2024 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 05, 2024

Dealership Rating

Employee Rating

l have been a customer of, now Colonial Chevrolet, since 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. More

by bill72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Pellegrini, Allen Boisvert, Monica Carpenter, Tom O'Toole, Bob Fahey, Robyn Burst

Report | Print

Nov 06, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

November 04, 2024

Dealership Rating

Employee Rating

Satff here are very Courteous, Take time to listen. Kept me updated on how things were going. Kept me updated on how things were going. More

by ED.ACHESON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robyn Burst

Report | Print

Nov 05, 2024 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Ed, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

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