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Robert Webb

Overview Reviews (62) Inventory (186)

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Robert Webb

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Robert Webb

Fixed Operations Coordinator

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.9

62 Reviews

Overview Reviews (62) Inventory (186)

Dealership Experience

6 yrs, 2 mos

Industry Experience

9 yrs, 11 mos

Languages Spoken

English

4.9

62 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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62 Reviews of Robert Webb

December 13, 2024

Dealership Rating

Employee Rating

The comfort and trust is the feeling I get when I walk in to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat yo to Colonial Chevrolet in Acton. I trust them with all of my services and will only purchase my cars with Colonial Chevy. Great people. They treat you like family More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Tom O'Toole, Bob Fahey, Robyn Burst

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Dec 14, 2024 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

December 12, 2024

Dealership Rating

Employee Rating

Fast efficient service. Easy online service schedule. Love their shuttle service to your home in or job. Great communication about vehicle status Easy online service schedule. Love their shuttle service to your home in or job. Great communication about vehicle status More

by mtw3867

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Hank Maxner, Tom O'Toole, Bob Fahey

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Dec 13, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

December 11, 2024

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Employee Rating

Terrible and very expensive over 350. 00 to change 1 spark plug. I am not going back 00 to change 1 spark plug. I am not going back More

by JDSEAWARD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

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Dec 11, 2024 -

Colonial Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Robert Fahey Service Director rfahey@colonialchevrolet.com

November 07, 2024

Dealership Rating

Employee Rating

Colonial Chevrolet always does a beautiful job on my car services. They always explain the bill and if anything is extra, they will call me. services. They always explain the bill and if anything is extra, they will call me. More

by MDAY2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Tom O'Toole, Bob Fahey, Robyn Burst

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Nov 10, 2024 -

Colonial Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 05, 2024

Dealership Rating

Employee Rating

l have been a customer of, now Colonial Chevrolet, since 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. 1983 when it was Acton Chevrolet. Mostly the same staff, always the same great service. I would not change dealerships for any reason. More

by bill72

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Joe Pellegrini, Allen Boisvert, Monica Carpenter, Tom O'Toole, Bob Fahey, Robyn Burst

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Nov 06, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

November 04, 2024

Dealership Rating

Employee Rating

Satff here are very Courteous, Take time to listen. Kept me updated on how things were going. Kept me updated on how things were going. More

by ED.ACHESON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robyn Burst

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Nov 05, 2024 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Ed, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

November 01, 2024

Dealership Rating

Employee Rating

Bobby and his team are fantastic ! From the appointment process, reception and follow up. I was kept up to date on the progress of my car. From the appointment process, reception and follow up. I was kept up to date on the progress of my car. More

by SERVICE79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Tom O'Toole, Bob Fahey, Robyn Burst

Report | Print

Nov 01, 2024 -

Colonial Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Bobby met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

October 21, 2024

Dealership Rating

Employee Rating

Great service as always, on time, courteous and professional. Was updated throughout and was on my way even earlier than expected. professional. Was updated throughout and was on my way even earlier than expected. More

by revsboston

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom O'Toole

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Oct 21, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

October 16, 2024

Dealership Rating

Employee Rating

Great service from the appointment process To the great follow up after the service Would not service anywhere else follow up after the service Would not service anywhere else More

by SERVICE79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Tom O'Toole, Bob Fahey, Robyn Burst

Report | Print

Oct 17, 2024 -

Colonial Chevrolet responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Colonial Chevrolet, we look forward to having you as a valued customer for many years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

October 09, 2024

Dealership Rating

Employee Rating

A more descriptive diagnosis would have been nice , fast service , thanks for responding when I message service , thanks for responding when I message More

by lilpatsfan

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tom O'Toole, Robyn Burst

Report | Print

Oct 10, 2024 -

Colonial Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

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