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Robert Webb

Overview Reviews (75) Inventory (156)

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Robert Webb

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Robert Webb

Fixed Operations Coordinator

Colonial Chevrolet

171 Great Road
Acton, MA 01720

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4.9

75 Reviews

Overview Reviews (75) Inventory (156)

Dealership Experience

6 yrs, 5 mos

Industry Experience

10 yrs, 2 mos

Languages Spoken

English

4.9

75 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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75 Reviews of Robert Webb

April 09, 2025

Dealership Rating

Employee Rating

Radio is still not fixed This is the second time I brought it in for the radio brought it in for the radio More

by jane.saks.mail

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Apr 10, 2025 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

April 06, 2025

Dealership Rating

Employee Rating

Had a tire failure which could have been an emergency such as finding a replacement for a new vehicle tire but colonial with their experience found maybe the last one available and they made our car new such as finding a replacement for a new vehicle tire but colonial with their experience found maybe the last one available and they made our car new again.Going the last mile is heard all the time, but consistently Colonial does it every time More

by CRAFTS.MARILYN

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Bob Fahey, Erik Arsenault, Steve Desimone , Tom O'Toole

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Apr 06, 2025 -

Colonial Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

April 03, 2025

Dealership Rating

Employee Rating

Great dealership have been going to Colonial for over 27 yrs. Great service department as well. yrs. Great service department as well. More

by JLEEBER

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: John Woodland, Jimmy Keefe, Allen Boisvert, Shawn Andrews, Vin Bouchard, Monica Carpenter, Bob Fahey, Parrish Kelley, Steve Desimone

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Apr 03, 2025 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

April 01, 2025

Dealership Rating

Employee Rating

Bobbie and his service team are fantastic. They follow up during the repair process Call you to let you know they have finished And will even pick you up at home or at work They follow up during the repair process Call you to let you know they have finished And will even pick you up at home or at work More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Bob Fahey, Steve Desimone , Tom O'Toole

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Apr 01, 2025 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

March 28, 2025

Dealership Rating

Employee Rating

Came in for a couple of new tires and a service engine light check. The service was completed in a timely manner. Very friendly staff. The waiting room is very comfortable. light check. The service was completed in a timely manner. Very friendly staff. The waiting room is very comfortable. More

by DAVIDCARLSON7

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Bob Fahey, Steve Desimone , Tom O'Toole

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Mar 28, 2025 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

February 15, 2025

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Employee Rating

Robert was thorough and kept me in the loop as to what he needed to do . It took 10 min like he said needed to do . It took 10 min like he said More

by KUSHLOT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Feb 17, 2025 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Robert here at Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

February 11, 2025

Dealership Rating

Employee Rating

Professional and polite, timely service. Clean waiting area. Everything explained and detailed invoice. Great service Clean waiting area. Everything explained and detailed invoice. Great service More

by villagebythepondalic2

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Bob Fahey , Robyn Burst, Tom O'Toole

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Feb 12, 2025 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

February 04, 2025

Dealership Rating

Employee Rating

Bobbie is a great Mgr. He is very articulate And will keep you informed. He treats his customers with top notch service He is very articulate And will keep you informed. He treats his customers with top notch service More

by SCARLS250

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Bob Fahey , Robyn Burst, Tom O'Toole

Report | Print

Feb 04, 2025 -

Colonial Chevrolet responded

Thank you for your business and this review. We're happy to hear that Bobbie and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. John Woodland General Manager jwoodland@colonialchevrolet.com

January 23, 2025

Dealership Rating

Employee Rating

What can I say, all went smoothly and as expected! Had to get my e-brake fixed, parts came in on time and my Jeep was ready when I was told it would be ready. Having this work done under warranty wa Had to get my e-brake fixed, parts came in on time and my Jeep was ready when I was told it would be ready. Having this work done under warranty was the icing on the cake!! More

by DOBRIEN6

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Robyn Burst, Simon

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Jan 24, 2025 -

Colonial Chevrolet responded

January 17, 2025

Dealership Rating

Employee Rating

Great service as always. Have been buying and Servicing at Colonial for almost 30 Years. Have been buying and Servicing at Colonial for almost 30 Years. More

by lgordon2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Allen Boisvert, Monica Carpenter, Bob Fahey , Robyn Burst, Tom O'Toole

Report | Print

Jan 18, 2025 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet. We look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

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