Robert Strecker
Robert Strecker at BMW of Westlake

Robert Strecker | Page 11

New Car Manager

BMW of Westlake

24690 Sperry Dr
Westlake, OH 44145

Contact Me
4.8
275 Reviews
4.8

275 Reviews

Write a Review

275 Reviews of Robert Strecker

October 09, 2020

Dealership Rating
Employee Rating

Traveled 60 miles and they made the experience well worth the drive! Attention to detail and focused on making the experience easy. The follow up to completion was unmatched! More

by WADE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Moon, Nez Faraj , Nate Lieb

Oct 09, 2020

BMW of Westlake responded

Here at BMW of Westlake, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

September 10, 2020

Dealership Rating
Employee Rating

Best customer service of all the BMW dealers in Northern Ohio. Ken Delk Brittany Quick and Bob Strecker appreciate your business and it shows every visit. More

by New York
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Mike Niedzwiecki, Brittaney Quick , Fred Palmer

Sep 11, 2020

BMW of Westlake responded

It's fantastic to hear that our team provided you with such great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing BMW of Westlake!

September 05, 2020

Dealership Rating
Employee Rating

Ken Delk, Mike Niedzwiecki and Bob Strecker made us feel like family. They took the time to make us reach of goals. Thank you so much! More

by MAkakti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Mike Niedzwiecki , Fred Palmer

Sep 08, 2020

BMW of Westlake responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience, and it's great to hear that Ken, Mike and Bob provided such excellent customer service. We will share your comments with them, and we look forward to working with you again.

August 26, 2020

Dealership Rating

Well The salesperson John Redden was nicebut he said Well The salesperson John Redden was nice but he said that the dealer will take care the plates but then the dealer send the invoice with a charge More

by NNMRCAFERRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Redden

Aug 27, 2020

BMW of Westlake responded

Hello. We apologize for the inconvenience and confusion - we're not sure exactly what John said but we will look into this. Most vehicles run a fee of $34.50 in Ohio. There may also be additional fees added for county taxes or to obtain specialty license plates. We do take care of getting the plates for a customer but this is a fee we roll into all of our deals. Please let us know if you have any additional comments at 440-887-0000. Thanks.

August 08, 2020

Dealership Rating

After visiting other (closer) dealerships, Westlake BMW was the first to show me a welcoming, true customer service environment. Jerry was amazing! He made my entire trade / purchase seamless and totally More

by Gretch D
Recommend Dealer
Yes

Other Employees Tagged: Jerry Mancini

Aug 09, 2020

BMW of Westlake responded

Thanks for your feedback on your recent visit to BMW of Westlake. I'm glad to hear that Jerry was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

July 19, 2020

Dealership Rating

A + service A excellent experience every which way. John is friendly,upfront and very fair----an absolute asset to your company. I expect to lease many more cars More

by AGRA1212
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Caruso

Jul 20, 2020

BMW of Westlake responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear John delivered such a great experience!

July 14, 2020

Dealership Rating
Employee Rating

Making it Easy I appreciate the staff at BMW of Westlake for making our car buying experience easy. This was the 2nd car I've purchased from John in Westlake. Both More

by BWAMSLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Redden

Jul 14, 2020

BMW of Westlake responded

Thanks for giving us such an awesome review!

July 06, 2020

Dealership Rating
Employee Rating

New vehicle lease The entire process was easy. No pressure. Service was wonderful. I am quite happy and look forward to driving my new BMW. Thank you for provid More

by DAWN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Redden

Jul 07, 2020

BMW of Westlake responded

Thanks for the fantastic review about John, Bob and BMW of Westlake!

May 20, 2020

Dealership Rating
Employee Rating

Very professional, very clean helped me get into what I wanted. Nezar Faraj was great help with me went over everything I needed to know about the car. I would definitely recommend bmw of westlake. This is More

by HEMDEE412
Recommend Dealer
Yes
May 21, 2020

BMW of Westlake responded

It's great to hear that Nez and the team were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing BMW of Westlake!

May 12, 2020

Dealership Rating

Jimmy is a great guy! Just a few bumps coordinating our financing (using our credit union) but overall a great experience. We’ll be back! More

by LORI.LINN
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Laumer

May 12, 2020

BMW of Westlake responded

Hi Lori.Linn, Here at BMW of Westlake, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jimmy and the team, and it was a pleasure having you at the dealership. We appreciate your review!

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