Robert Solis
Robert Solis at Germain Honda of Surprise
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Robert Solis

Service Advisor

Germain Honda of Surprise

13270 N Autoshow Ave
Surprise, AZ 85388

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4.8
36 Reviews
4.8

36 Reviews

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36 Reviews of Robert Solis

January 02, 2025

Dealership Rating
Employee Rating

Professionally took care of me with a personal touch. David and Robert helped me take care of my 2013 Civic. More

by wlsood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David McKee

January 01, 2025

Dealership Rating
Employee Rating

Extremely happy with Germain Honda. Nice comfortable waiting area, very efficient service Love our Honda CRV More

by waljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 30, 2024

Dealership Rating
Employee Rating

Quick. No other services were pushed on me. I was taken care of in less than two hours. More

by Noah.j.livingston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 31, 2024

Germain Honda of Surprise responded

Thank you for choosing Germain Honda of Surprise for your automotive service needs. Your complete satisfaction means so much to us all. Best Regards, Sassha Motz General Manager

December 27, 2024

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I Have always had excellent service! The next time I need service I will go there. More

by homenurse13
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Germain Honda of Surprise responded

We truly value your business and look forward to our continued relationship. Best Regards, Sassha Motz General Manager

December 26, 2024

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Employee Rating

Great job ! !!!!washed and and the windshield is replaced and all is well Happy 2025 to one and all More

by rsw0153@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 30, 2024

Germain Honda of Surprise responded

We were happy to assist. Thank you for sharing your experience with our team. Happy New year. Best Regards, Sassha Motz General Manager

December 23, 2024

Dealership Rating
Employee Rating

Always recieve good service from your dealership. This time I also used the parts department and as Always the young lady is professional and pleasant to speak with. More

by HRDAHMEN86
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Dec 24, 2024

Germain Honda of Surprise responded

Thank you for taking the time to share your overall satisfaction with our team. Best Regards, Sassha Motz General Manager

December 21, 2024

Dealership Rating
Employee Rating

My car still smells like gas one week after having it serviced. I thought it would go away but it is still a very strong odor, and I haven't had time to bring it back to you to smell for yourselves, nor More

by bjp8521
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 23, 2024

Germain Honda of Surprise responded

We are sorry to learn of your disappointment with your recent service experience. Our service manager David McKee has tried following up to address your concern. Please give David a call at 602-875-8650. Thank you. Best Regards, Sassha Motz General Manager

December 20, 2024

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Employee Rating

Always have a great experience working with Robert. Highly recommend him for helping with your service needs. More

by sarah.hellenbrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

December 20, 2024

Dealership Rating
Employee Rating

Great customer service kept in contact the whole time while I was waiting on service to be completed More

by Daviddealba61
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

December 17, 2024

Dealership Rating
Employee Rating

Love the service department! Best car dealership experience I have ever had. Will be a repeat customer. More

by 1968colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 17, 2024

Germain Honda of Surprise responded

We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Best Regards, Sassha Motz General Manager

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