Robert Smith
Robert Smith at Southern Hyundai Newport News

Robert Smith

Assistant Parts Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

Contact Me
4.8
106 Reviews
4.8

106 Reviews

Write a Review

106 Reviews of Robert Smith

September 28, 2025

Dealership Rating
Employee Rating

Service was excellent. Every person was prompt to help us.technician did their job correctly. While we were there I had some questions about my car that were answered right More

by a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 23, 2025

Dealership Rating
Employee Rating

Reopen the other dealership on Jefferson Ave (Acura). You are overworking your staff, in my opinion. More

by CHARLOTTEBOWMAN92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ernesto Rosado, jeffrey moien , Derrick Phillips

September 22, 2025

Dealership Rating
Employee Rating

Jeff was very professional and went above and beyond for us and kept in contact with us the whole time More

by say.sabrina757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

September 17, 2025

Dealership Rating
Employee Rating

Southern Hyundai was awesome! I was in and out quickly for an oil change and inspection, and had no issues! Everyone was super helpful and friendly, and the waiting area is fantas More

by chloealise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

September 16, 2025

Dealership Rating
Employee Rating

Great professional service. They kept me informed and my car seems like a brand new vehicle now. I will recommend that anyone needing vehicle service that they contact Southe More

by GLANELPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

September 10, 2025

Dealership Rating
Employee Rating

I have sent Derrick Phillips an email expressing my complete TOTAL DISSATISFACTION with my service experience on Friday September 5, 2025 beginning with my greeting when getting out of my vehicle in th More

by OLDBUZZARD67
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Ernesto Rosado, jeffrey moien

September 02, 2025

Dealership Rating
Employee Rating

My service as great as always. They found the issue and ordered the part that was needed and my truck truck was fixed in a couple of days. More

by ADRIANAFRAZIER0518
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Larry Fowler

August 28, 2025

Dealership Rating
Employee Rating

We were able to get our car in for an oil change without an appointment, had to leave it there for awhile but it was done in a great timing. Thanks for a job well done! More

by ray_zeigler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 24, 2025

Dealership Rating
Employee Rating

Southern Hyundai has done wonderful in helping me with my Santa Cruz. Very respectful and helpful More

by JUDGEMENTIZT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 28, 2025

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

August 16, 2025

Dealership Rating
Employee Rating

Great service better than Hampton my service guy kept me informed about my car also was very timely More

by RANALLEN99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

1
...

Dealership Inventory (158 Vehicles)

new 2026 Hyundai Palisade car, priced at $49,313
2026 Hyundai Palisade
new
Classy Blue Pearl exterior
Automatic
Front-wheel Drive
new 2025 Hyundai TUCSON Hybrid car, priced at $36,061
2025 Hyundai TUCSON Hybrid
new
Ash Black exterior
Automatic
All-wheel Drive
used 2025 Hyundai Palisade car, priced at $47,990
2025 Hyundai Palisade
used
Moonlight Cloud exterior
Automatic
All-wheel Drive
used 2025 Hyundai Palisade car, priced at $42,000
2025 Hyundai Palisade
used
Hyper White exterior
Automatic
All-wheel Drive
new 2026 Hyundai SANTA CRUZ car, priced at $33,905
2026 Hyundai SANTA CRUZ
new
Hampton Gray exterior
Automatic
All-wheel Drive
used 2020 Hyundai Santa Fe car, priced at $16,762
2020 Hyundai Santa Fe
used
Quartz White exterior
Automatic
Front-wheel Drive