Robert Smith
Robert Smith at Southern Hyundai Newport News

Robert Smith | Page 13

Assistant Parts Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.7
140 Reviews
4.7

140 Reviews

Write a Review

140 Reviews of Robert Smith

March 08, 2024

Dealership Rating
Employee Rating

Great service! They were very helpful and knowledgeable. We have been doing business at the location for 17 years now. Everyone from sales, service and parts are f More

by GBMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 06, 2024

Dealership Rating
Employee Rating

Made me a repeat customer for the brand and my next new car will be a Hyundai! More

by IHNCOLETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Mar 06, 2024

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 28, 2024

Dealership Rating
Employee Rating

As always, very courteous, professional, and expedient to my needs I can always count on Jeff to make it easy for my vehicle to get serviced. He's always accommodating for me and I really appreciate that. He More

by LEROY257
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

February 23, 2024

Dealership Rating
Employee Rating

Quick and efficient. Great customer service and my car drives great. I would reschedule with this Hyundai site again in the future. More

by lee.ahmed991
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Feb 23, 2024

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

February 12, 2024

Dealership Rating
Employee Rating

Timely and noticed my car was due for state inspection so I didn't have to make a separate trip. More

by NICOLEELLIS0428
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Feb 13, 2024

Southern Hyundai Newport News responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 12, 2024

Dealership Rating
Employee Rating

Everything was fine. The only issue I had was that when I dropped my car off, I felt like I was being rushed. Other than that everything was fine. More

by NICOLELYNNCLARKE
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Feb 13, 2024

Southern Hyundai Newport News responded

Thank you for taking the time to provide us with this feedback.

February 12, 2024

Dealership Rating
Employee Rating

Very friendly greeting, my son had toys to play with and snacks if he needed it, I was in and out within reason. More

by kellypaige1
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Feb 13, 2024

Southern Hyundai Newport News responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 11, 2024

Dealership Rating
Employee Rating

Very good Very good cousomer serice christopher House the best. I always get the best service when Chris handles my vehicle. More

by gbeland381
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Feb 13, 2024

Southern Hyundai Newport News responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 09, 2024

Dealership Rating
Employee Rating

I arrived at 8:30 checked in by 8:40 and was out at 9:38 It was an hour and that was perfect More

by shagins1
Recommend Dealer
Yes

Other Employees Tagged: Robert Smith

Feb 13, 2024

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Feb 13, 2024

shagins1 responded

Great

February 09, 2024

Dealership Rating
Employee Rating

Good but customer service could improve. Service advisor Jeff is horrible! Jeff is horrible employee More

by Aliyagardner14576
Recommend Dealer
No

Other Employees Tagged: Robert Smith

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