Robert Smith
Robert Smith at Southern Hyundai Newport News

Robert Smith

Assistant Parts Manager

Southern Hyundai Newport News

12872 Jefferson Avenue
Newport News, VA 23608

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4.8
88 Reviews
4.8

88 Reviews

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88 Reviews of Robert Smith

July 26, 2025

Dealership Rating
Employee Rating

The dealership is always clean. I also appreciate that they offer drinks and snacks while you are waiting. More

by G1NAMARIE
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado

July 22, 2025

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Employee Rating

Everything was great. Things went smoothly. No issues at all. Eleven twelve thirteen fourteen fifteen. More

by putz18
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jul 23, 2025

Southern Hyundai Newport News responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

July 10, 2025

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Employee Rating

My reason for not giving all these people 5 stars is because not once did anyone e bother calling me to inform me as to what was going on with my daughters car. It would have been nice to know and kept More

by Pnuttysmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ernesto Rosado, jeffrey moien

Jul 10, 2025

Southern Hyundai Newport News responded

We appreciate your feedback and are eager to better your return experience.

June 26, 2025

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Employee Rating

Great service and wait times. The waiting area would be more pleasant if the showroom music was not so loud and somewhat irritating. It was overpowering the lowkey tv show More

by Annemar106
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

June 26, 2025

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Everyone was so nice and pleasant. I was explain to about any extra work about my car and never once did I feel pressured to get it done, but I did. I will be back. More

by TAZIE4LIFE
Service Price Transparency
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Recommend Dealer
Yes

June 24, 2025

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Mr. Smith is always there when I need help me out with anything I need More

by Melanie Bentley
Service Price Transparency
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Recommend Dealer
Yes

June 08, 2025

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Was informed about the problem with the vehicle, gave us a estimate of the cost and our vehicle was ready before closing. More

by CARLP36
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 11, 2025

Southern Hyundai Newport News responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 08, 2025

Dealership Rating
Employee Rating

All the staff are very professional. Jeff was super helpful figuring out what I needed. I really appreciated getting a ride to and from my job. More

by dweisenberger2
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Blyth, jeffrey moien

Jun 11, 2025

Southern Hyundai Newport News responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 06, 2025

Dealership Rating
Employee Rating

Received great customer service. I walked in for an oil and filter change, Jeffery politely said it could be done with courtesy. More

by NCAPEL
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: jeffrey moien

June 03, 2025

Dealership Rating
Employee Rating

Always professional even when things are hectic. In fast, clear descriptions of services and no surprises with the billing. More

by THOMASFGRECO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris House, Ernesto Rosado

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