Robert Munoz
Robert Munoz at Volvo Cars Santa Monica
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Robert Munoz

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
422 Reviews
4.9

422 Reviews

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422 Reviews of Robert Munoz

April 03, 2025

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This was an amazing experience. We have been to other Volvo repair shops and never gotten service like at Santa Monica. When you drive up they greet you, they explain in detail wh More

by MARKRUDFAMILY6
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Recommend Dealer
Yes
Apr 04, 2025

Volvo Cars Santa Monica responded

Hello, Thank you so much for sharing your experience! We're thrilled to hear that Robert and the team at Volvo Cars of Santa Monica made such a positive impact. Your kind words truly mean a lot to us, and we're grateful for your trust in us—even making the drive from 43 miles away! We're looking forward to continuing to serve you and your vehicle in the future. Thank you again!

April 03, 2025

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After 12 years I’m still satisfied with their service, thoroughness, professionalism, friendliness, and promptness. More

by KORNEDURAN
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Recommend Dealer
Yes

Other Employees Tagged: Klaus de Paz, Arnold Alsua

Apr 04, 2025

Volvo Cars Santa Monica responded

Hi, Thank you for your continued trust in Volvo Cars of Santa Monica! We truly appreciate your loyalty over the years and are thrilled to hear that you remain satisfied with our service, professionalism, and care. We look forward to continuing to serve you for many more years to come!

April 01, 2025

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Excellent service from beginning to end! Thanks for your time and for delivering the vehicle back to my home! More

by LOGISTICS0
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Recommend Dealer
Yes
Apr 02, 2025

Volvo Cars Santa Monica responded

Hello, We’re thrilled to hear you had an excellent experience with us! It's great to know that the service and delivery met your expectations. Thank you for choosing Volvo Cars of Santa Monica – we look forward to assisting you again soon!

March 31, 2025

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They provided incredibly friendly and professional service. Every step of the process was explained clearly, which made the whole experience feel transparent and trustworthy. I really appreciated thei More

by 99KOMO
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Recommend Dealer
Yes
Apr 01, 2025

Volvo Cars Santa Monica responded

Hello, Thank you for your kind words! We’re so glad to hear that you had a positive experience with us at Volvo Cars of Santa Monica. Providing transparent, professional service is always our goal, and we’re happy that you felt well taken care of. We look forward to assisting you with your future service needs!

March 28, 2025

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They made it easy to get the car serviced. The loaner car was grt. It gave me a chance to try another volvo More

by CANDYQUEEEN
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Recommend Dealer
Yes
Mar 28, 2025

Volvo Cars Santa Monica responded

We're glad to hear that the service process was smooth and you enjoyed trying out another Volvo with the loaner car at Volvo Cars Santa Monica. Thank you for sharing your experience!

March 27, 2025

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Thank you all for helping my Volvo run optimally. From diagnostic to customer care, I really appreciate the excellent service you provide at S.M Volvo. I am especially grateful to Robert Munoz for More

by CLIXPIX18
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Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez, Anthony Paiz , Johnny

Mar 28, 2025

Volvo Cars Santa Monica responded

Hi! Thank you for your kind words and for trusting Volvo Cars of Santa Monica with your vehicle. We’re delighted to hear that Robert Munoz’s expertise and positive demeanor made a difference in your experience. We appreciate your support and are always here to keep your Volvo running at its best!

March 25, 2025

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Very professional and attentive to my needs. He has been a solid service provider of mine for three yesrs More

by PATRICIA.SUMMERS415
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Recommend Dealer
Yes
Mar 26, 2025

Volvo Cars Santa Monica responded

Hi Patricia, Thank you for your kind words! We’re so glad to hear that your experience with us has been consistently positive. It's great to know that our team member has been attentive to your needs over the past three years. We truly appreciate your continued trust in Volvo Cars of Santa Monica and look forward to serving you for many more years to come!

March 23, 2025

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2 times i brought my car with same issue. Could not manage to find out and fix it. Then service manager asks for feedback. I responded him. No answer or call back. More

by SINA.KUCUKOSMAN
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Recommend Dealer
No

Other Employees Tagged: Klaus de Paz

Mar 23, 2025

Volvo Cars Santa Monica responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

March 23, 2025

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My recent service at the Santa Monica Volvo dealership on Wednesday March 19th was great. More

by MS
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Recommend Dealer
Yes
Mar 23, 2025

Volvo Cars Santa Monica responded

Thank you for the kind words! We’re so glad to hear your recent visit on March 19th went smoothly. We appreciate you choosing Santa Monica Volvo and look forward to seeing you next time!

March 22, 2025

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Robert and his whole team was super professional, helpful and kept me updated promptly on all aspects of the repair. Super customer service oriented! More

by SRHEALTHYWORDS
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Recommend Dealer
Yes
Mar 22, 2025

Volvo Cars Santa Monica responded

Thank you for your feedback! We're thrilled to hear that Robert and the team at Volvo Cars of Santa Monica provided professional, helpful service and kept you informed throughout the repair. We truly appreciate your recognition of their exceptional customer service!

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