Klaus de Paz
Klaus de Paz at Volvo Cars Santa Monica
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Klaus de Paz

Service Advisor

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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5.0
105 Reviews
5.0

105 Reviews

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105 Reviews of Klaus de Paz

June 11, 2024

Dealership Rating
Employee Rating

Quick check in and friendly service team. Appreciated the indoor and outdoor waiting area - great space if you're waiting on-site for service to be completed. More

by KR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

June 11, 2024

Dealership Rating
Employee Rating

Klaus was extremely helpful. The process was efficient and communication was great. Thank you, Klaus! More

by LR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 11, 2024

Dealership Rating
Employee Rating

The service is great at Santa Monica Volvo. Not only was the service thorough but was also very fast. As an added bonus they washed my car and then delivered it to my home. More

by STUARTGELLER32
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

June 11, 2024

Dealership Rating
Employee Rating

Klaus was so helpful and patient with me when my car sensors were warning me and I had no idea what it was about. He quickly figured it out and explained it to me and was very kind. More

by Sabrinabstyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz

June 10, 2024

Dealership Rating
Employee Rating

Easy to schedule. Klaus is a great communicator and kept me updated on my vehicles progress. More

by LLOYD10
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Jun 10, 2024

Volvo Cars Santa Monica responded

We appreciate you sharing your experience! We're glad Klaus provided a great experience during your visit. Thank you for choosing Volvo Cars Santa Monica!

June 08, 2024

Dealership Rating
Employee Rating

Klaus was fantastic. He made the service very easy. Car was in and out. Great communication. Highly recommend. More

by JALEXANDER2000
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Volvo Cars Santa Monica responded

Thanks for the high praise! We're glad to hear Klaus made your service experience smooth at Volvo Cars Santa Monica. We appreciate the recommendation!

June 07, 2024

Dealership Rating
Employee Rating

Everyone at the service department was very friendly and extremely accommodating. They took care of my car and had me in and out in record time! It's always a pleasure to take my car in for a service. More

by BORNINLOSANGELES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

Jun 08, 2024

Volvo Cars Santa Monica responded

Hi, Thank you for your feedback! We're thrilled to hear that you had a pleasant experience with our service department. Our team takes pride in providing friendly and efficient service to all our customers. We appreciate your business and look forward to serving you again in the future.

June 06, 2024

Dealership Rating
Employee Rating

Great quick service. Would take my car there again for service or other needs in the future More

by NAZANINAHMADIAN
Service Price Transparency
Service Time
Recommend Dealer
Yes
Jun 07, 2024

Volvo Cars Santa Monica responded

Hi, We're delighted to hear that you had a great experience with us! Providing quick and reliable service is our priority, and we're glad to know that you would choose us again in the future. Thank you for your trust and for choosing Volvo Cars Santa Monica. We look forward to serving you again!

June 05, 2024

Dealership Rating
Employee Rating

I Had the best experience with Klaus. I really felt so taken care of and appreciated the experience. More

by BECCAAGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Volvo Cars Santa Monica responded

We really appreciate you taking the time to leave Volvo Cars Santa Monica this awesome review, thank you!

June 05, 2024

Dealership Rating
Employee Rating

They were very helpful and transparent. Klaus and Robert made me feel like I wasn't gettng taken (unusual for car dealerships). More

by STATJAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Robert Munoz, Arnold Alsua

Jun 05, 2024

Volvo Cars Santa Monica responded

We're delighted to hear that Klaus and Robert provided a transparent and helpful experience at Volvo Cars Santa Monica. Thanks for sharing your positive feedback!

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