Robert Munoz

Robert Munoz is very professional and accommodating. I came back because I enjoyed my previous experience. He understood what I needed done to my vehicle. He even remembered a service concern from th I came back because I enjoyed my previous experience. He understood what I needed done to my vehicle. He even remembered a service concern from the previous year, which I also had done. He was always a step ahead of me. He asked about service coupons and offered a ride while I waited for my vehicle. He kept me updated of the vehicle's status until it was done. No doubt I will continue to come back so long as Robert is around. There was also a little lady that greeted and took my vehicle in. She was very pleasant and clearly explained what happened next. She also just as clearly released the vehicle to me. As for the actual service, I was also very happy with the result. The service done was exactly as expected, as was the previous time, without any need to ask about or return the vehicle. The vehicle was also very clean when it was returned to me, More

by mramos68 Verified Customer Verified Customer

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Fast, friendly, and professional service. Car returned clean and on time. Highly recommend this dealership Car returned clean and on time. Highly recommend this dealership More

by AMHa Verified Customer Verified Customer

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Very convenient. I like that I was greeted by a really nice lady. Very professional. I like that I was greeted by a really nice lady. Very professional. More

by FUN4RUZ Verified Customer Verified Customer

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The service was done promptly and Tobert was great to talk with. He answered all my questions and explained a few updates. I was happy to have the Lift service to get me to and from work. Great 5 star ex talk with. He answered all my questions and explained a few updates. I was happy to have the Lift service to get me to and from work. Great 5 star experience! More

by LIBBIE.AGRAN Verified Customer Verified Customer

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I got absolutely amazing service at the Santa Monica Volvo Dealership. Called ahead of time for my recall on my Volvo XC70 2007. They said it would take them a little bit since they were down a tech for Volvo Dealership. Called ahead of time for my recall on my Volvo XC70 2007. They said it would take them a little bit since they were down a tech for the day and they still had it done in under an hour. Great service and I'll definitely be going back. Had my car looking better than when I left it. More

by Austin.W Verified Customer Verified Customer

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If I could give the service department and Robert 10 stars I would! They've been taking care of my cars for 15+ years! stars I would! They've been taking care of my cars for 15+ years! More

by BIELSKI Verified Customer Verified Customer

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Everyone was very welcoming and helpful. The service department made it easy from start to finish. The service department made it easy from start to finish. More

by DAVIDLIPPMAN7 Verified Customer Verified Customer

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Everyone was pleasant and helpful. This included the salesperson, manager and the person in finance. This included the salesperson, manager and the person in finance. More

by KATKOVMD Verified Customer Verified Customer

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Robert and his team took care of my car gracefully and tackled my issue beyond my expectation. tackled my issue beyond my expectation. More

by Ao Yuan Verified Customer Verified Customer

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Robert was fantastic to work with. Very professional, thorough and efficient. I've been servicing my car here for years now. It's always been a smooth drop off experience. He provides Very professional, thorough and efficient. I've been servicing my car here for years now. It's always been a smooth drop off experience. He provides me with continuous updates about how the service is going throughout the day. I'm very thankful. More

by Nina Verified Customer Verified Customer

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