Robert Munoz

Fantastic service and Robert Munoz is a great advisor. He always explains the work in detail and answers all my concerns. Every time I bring my Volvo they do a great job. He always explains the work in detail and answers all my concerns. Every time I bring my Volvo they do a great job. More

by Cafe213 Verified Customer Verified Customer

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Great service. Professional. Fixed all problems with a smile. He is the best. Everything was fixed on line Professional. Fixed all problems with a smile. He is the best. Everything was fixed on line More

by RRATNER.ESQ Verified Customer Verified Customer

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So pleasantly surprised that I called Volvo to fix an urgent issue and they were able to pick up my car within the same day and return the next day -- thank you for making this so easy for me to get my c urgent issue and they were able to pick up my car within the same day and return the next day -- thank you for making this so easy for me to get my car serviced! I've never experienced service like this from a car dealership before. More

by CHLOESHAP Verified Customer Verified Customer

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Another great experience with Volvo Santa Monica- thanks for everything. The worst part of this experience is getting a million reminders to fill out this survey. for everything. The worst part of this experience is getting a million reminders to fill out this survey. More

by ASSISTANTkp Verified Customer Verified Customer

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I had a very costly repair and Robert convinced Volvo corporate to cover the vast majority of the costs. I haven't seen this level of customer service before and I am extremely grateful that he fought so corporate to cover the vast majority of the costs. I haven't seen this level of customer service before and I am extremely grateful that he fought so hard for his clients. More

by JRWHITE1987 Verified Customer Verified Customer

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Everyone I encountered in the service department was extremely helpful and friendly. My experience was that the service department was not only doing good work on my car, but was also taking care of me extremely helpful and friendly. My experience was that the service department was not only doing good work on my car, but was also taking care of me as a valued customer. More

by ED62 Verified Customer Verified Customer

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They were excellent in their customer service and got the car back at the time they promised. car back at the time they promised. More

by MIKES00744 Verified Customer Verified Customer

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Service department was awesome -- great communication, and all warrantee work was performed quickly and thoroughly. and all warrantee work was performed quickly and thoroughly. More

by INFO@MATTEDDY.COM Verified Customer Verified Customer

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Very friendly and welcoming. Received a loner car with little hassle and the car was ready sooner than expected. Received a loner car with little hassle and the car was ready sooner than expected. More

by mhniles Verified Customer Verified Customer

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Between the wonderful and very beautiful greeter who receives me when I arrive and offering some of the best cold water I’ve ever drank and Robert my service manager, I feel like I’m at a five star Hote receives me when I arrive and offering some of the best cold water I’ve ever drank and Robert my service manager, I feel like I’m at a five star Hotel! I appreciate and love the professionalism and transparency all the way around! Robert stays on top of repairs and what is needed to keep my vehicle safe. Their efficiency is unmatched and I go to plenty dealerships on the west side. The videos of the maintenance are by far the best I’ve encountered. Thank you so much for getting me in and out in a timely fashion Volvo! More

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