Robert Munoz
Robert Munoz at Volvo Cars Santa Monica
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Robert Munoz

Asst. Service Manager

Volvo Cars Santa Monica

1631 Santa Monica Blvd
Santa Monica, CA 90404

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4.9
419 Reviews
4.9

419 Reviews

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419 Reviews of Robert Munoz

March 31, 2025

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They provided incredibly friendly and professional service. Every step of the process was explained clearly, which made the whole experience feel transparent and trustworthy. I really appreciated thei More

by 99KOMO
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Recommend Dealer
Yes

March 28, 2025

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They made it easy to get the car serviced. The loaner car was grt. It gave me a chance to try another volvo More

by CANDYQUEEEN
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Recommend Dealer
Yes
Mar 28, 2025

Volvo Cars Santa Monica responded

We're glad to hear that the service process was smooth and you enjoyed trying out another Volvo with the loaner car at Volvo Cars Santa Monica. Thank you for sharing your experience!

March 27, 2025

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Thank you all for helping my Volvo run optimally. From diagnostic to customer care, I really appreciate the excellent service you provide at S.M Volvo. I am especially grateful to Robert Munoz for More

by CLIXPIX18
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Recommend Dealer
Yes

Other Employees Tagged: Omar Martinez, Anthony Paiz , Johnny

Mar 28, 2025

Volvo Cars Santa Monica responded

Hi! Thank you for your kind words and for trusting Volvo Cars of Santa Monica with your vehicle. We’re delighted to hear that Robert Munoz’s expertise and positive demeanor made a difference in your experience. We appreciate your support and are always here to keep your Volvo running at its best!

March 25, 2025

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Very professional and attentive to my needs. He has been a solid service provider of mine for three yesrs More

by PATRICIA.SUMMERS415
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Yes
Mar 26, 2025

Volvo Cars Santa Monica responded

Hi Patricia, Thank you for your kind words! We’re so glad to hear that your experience with us has been consistently positive. It's great to know that our team member has been attentive to your needs over the past three years. We truly appreciate your continued trust in Volvo Cars of Santa Monica and look forward to serving you for many more years to come!

March 23, 2025

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2 times i brought my car with same issue. Could not manage to find out and fix it. Then service manager asks for feedback. I responded him. No answer or call back. More

by SINA.KUCUKOSMAN
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Recommend Dealer
No

Other Employees Tagged: Klaus de Paz

Mar 23, 2025

Volvo Cars Santa Monica responded

Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

March 23, 2025

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My recent service at the Santa Monica Volvo dealership on Wednesday March 19th was great. More

by MS
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Recommend Dealer
Yes
Mar 23, 2025

Volvo Cars Santa Monica responded

Thank you for the kind words! We’re so glad to hear your recent visit on March 19th went smoothly. We appreciate you choosing Santa Monica Volvo and look forward to seeing you next time!

March 22, 2025

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Robert and his whole team was super professional, helpful and kept me updated promptly on all aspects of the repair. Super customer service oriented! More

by SRHEALTHYWORDS
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Recommend Dealer
Yes
Mar 22, 2025

Volvo Cars Santa Monica responded

Thank you for your feedback! We're thrilled to hear that Robert and the team at Volvo Cars of Santa Monica provided professional, helpful service and kept you informed throughout the repair. We truly appreciate your recognition of their exceptional customer service!

March 21, 2025

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The valet pick up, communication and video of services and check up, along with the speed of service and drop off were immensely convenient. More

by Samanthakdal
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Recommend Dealer
Yes
Mar 22, 2025

Volvo Cars Santa Monica responded

Thank you, Samantha! We're so glad to hear that the valet pickup, communication, video updates, and fast service made your experience with Volvo Cars of Santa Monica convenient and hassle-free. We truly appreciate your feedback!

March 21, 2025

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excellent service and very fast and they did everything they promised even delivered my car back to me the same day More

by garbernco
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Recommend Dealer
Yes

Other Employees Tagged: johnny was also excellent

Mar 22, 2025

Volvo Cars Santa Monica responded

Thank you for your feedback! We're thrilled to hear you received excellent service and that we delivered on our promises, including getting your car back to you the same day. We appreciate your trust in us!

March 16, 2025

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Robert made everything so easy with his informative calls. Also, I am over 80 years of age and so I greatly appreciate the valet pickup and delivery for servicing my car! More

by CLZUCKER
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Recommend Dealer
Yes
Mar 17, 2025

Volvo Cars Santa Monica responded

Hello, thank you for sharing your experience! We're so glad to hear that Robert made the process easy for you with his helpful calls. We truly appreciate your trust in us, and we're happy to offer valet pickup and delivery for your convenience. If you need anything in the future, don’t hesitate to reach out!

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