Robert Killmeyer | Page 9

Very helpfull and friendly staff - Service center is clean and easy to wait in. Coffee is free! clean and easy to wait in. Coffee is free! More

by JOELNATE Verified Customer Verified Customer

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The service department at Ken Ganley is truly fantastic. Josh kept me informed of my car's repairs and cost at each step, and made getting a rental a very easy process. Rob was also awesome, he took the tim Josh kept me informed of my car's repairs and cost at each step, and made getting a rental a very easy process. Rob was also awesome, he took the time to explain the technical details of the car's wiring to us. Steve was great also, he assisted when my car was being inspected and needed routine maintenance. The service manager, Bob, went above and beyond- my car was in and out of the shop over the span of a couple of weeks, and he dropped me off and picked me back up at home when needed, so I didn't have to miss work appointments. Exceptional customer service. Thank you so much! More

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Great service, very accommodating, picked up and delivered my vehicle. They went above and beyond! delivered my vehicle. They went above and beyond! More

by MRAZUM2002 Verified Customer Verified Customer

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Everyone was very helpful and nice to work with , Nick was helpful and answered all our questions. was helpful and answered all our questions. More

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Everyone was extremely friendly! Scott, John, and Robert were very helpful. I love my new car. I am very satisfied with my experience with this dealership. were very helpful. I love my new car. I am very satisfied with my experience with this dealership. More

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The windshield on my brand new 2021 Tacoma cracked while sitting parked on a hot day. Took a video before driving it showing that it was just a crack and no chip. The dealer refused to cover the defective w sitting parked on a hot day. Took a video before driving it showing that it was just a crack and no chip. The dealer refused to cover the defective windshield costing me $800 plus dollars. Terrible service after they sell you the vehicle!!! More

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Stopped in on the spur of the moment in between appointments with my 16 year old to kill some time and see what is out there. I loved my Avalon so I definitely didn't have any intentions on buying appointments with my 16 year old to kill some time and see what is out there. I loved my Avalon so I definitely didn't have any intentions on buying. I ended up making a trade that day on the spot. I could not of asked for better service from start to finish. Shaun Muldoon was who took care of us in the sales department. I could not recommend him enough. For me the most important is that I didn't feel I was being "sold" or "handled". He felt like a brother just helping and answering all my questions and giving me all my options. John Mesko handled my financing and warranties. I do not think that I ever had an easier financing situation ever. Walked me patiently through all of my options and gave me exactly what I felt I needed and didn't try to sell me the extras that I did want. Also took the time to explain things to my son who I'm sure will definitely be making a purchase in the future. Robert Killmeyer in parts and service as well as Tony Brashear were like old friends. They made you feel comfortable the whole time and at ease. I had wanted a few extra things that the dealership didn't have and was sent in the right direction. The repour that the dealership had with each other, and in the other departments felt like family. I waited almost a month to write a review because I wanted the excitement to wear off and know that I was truly happy with my purchase. I couldn't be more pleased and I would recommend them to anyone. More

by WENDYRDEBNAR Verified Customer Verified Customer

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Worst dealer experience I have ever had! This was my first Toyota in 40 years of owning dozens of vehicles and it will be my last. Within 2 weeks of picking up my brand new Tacoma the truck developed an first Toyota in 40 years of owning dozens of vehicles and it will be my last. Within 2 weeks of picking up my brand new Tacoma the truck developed an engine knock. I am a former professional ASE certified mechanic and have 40 years of experience working on cars. On multiple visits Ganley completely blew me off and the service manager gave me a bunch of BS just to make me go away. Ganley never made any attempt to fix the issue! The engine noise was sure to become an expensive engine repair issue at some point and it was so annoying that I sold the truck (with 1693 miles on it!). I am now "happily" driving a Honda Ridgeline! More

by LastToyota Verified Customer Verified Customer

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I only deal with Ken Ganley Toyota for any car needs. Gary F, Scott M, Justin (GM) and Bob K (Service). They are the most ethical and honest individuals and dealer I have worked with. I have bought over Gary F, Scott M, Justin (GM) and Bob K (Service). They are the most ethical and honest individuals and dealer I have worked with. I have bought over 7 cars from them for my family or friends and every time they go above and beyond. Thanks Justin and the entire team for taking great care of us. Thanks for the Venza Limited earlier this year, Highlander Hybrid Platinum today and the Camry Hybrid. You guys are the best. More

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Ken Ganley staff are consistently available, easy to schedule service with, and the staff are so friendly, courteous, and helpful. My car maintenance is in good hands. schedule service with, and the staff are so friendly, courteous, and helpful. My car maintenance is in good hands. More

by CANINESHO4 Verified Customer Verified Customer

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