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Steve Sylvis
Steve Sylvis at Ken Ganley Toyota Pittsburgh

Steve Sylvis

Service Advisor

Ken Ganley Toyota Pittsburgh

1110 Clairton Boulevard
Pleasant Hills, PA 15236

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4.8
431 Reviews
4.8

431 Reviews

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431 Reviews of Steve Sylvis

October 15, 2026

Dealership Rating
Employee Rating

Very friendly and helpful service associate! Excellent personal and communication skills. I’ll be returning to Ganley. More

by Ellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Oct 15, 2026

Ken Ganley Toyota Pittsburgh responded

Hearing that our service associate was friendly and supportive means a lot to our team. We look forward to welcoming you back for your Toyota RAV4 Hybrid’s next service.

October 10, 2026

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Employee Rating

Great service and great communication. Our service advisor kept us up to date throughout the process. More

by MaggieLMerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 10, 2026

Ken Ganley Toyota Pittsburgh responded

Your mention of being kept up to date throughout the process highlights how our service team strives for clear communication. Steve will be pleased to know he helped keep you informed, and we appreciate the five-star rating.

October 02, 2026

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Employee Rating

I always deal with Steve and he has the best customer service personality in a dealership that I’ve ever dealt with. More

by LAUREN.D.CONLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Masters

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Oct 02, 2026

Ken Ganley Toyota Pittsburgh responded

Hearing your kind words about Steve’s customer service personality means a lot to our service team. We’re grateful for your continued trust in having us service your Toyota Highlander.

October 02, 2026

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Employee Rating

Service was friendly, quick and they did exactly what was needed. Even washed the car for us! More

by Jkerekes4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

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Oct 02, 2026

Ken Ganley Toyota Pittsburgh responded

We’re glad our service team could handle exactly what was needed for your Camry Hybrid and provide a wash. Knowing you found our approach welcoming and efficient means a lot to us.

October 01, 2026

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Employee Rating

Came in for an inspection , steve in. Service was quick to get me checked in and kept me updated on the progress of the work being done, stopped over to talk to my salesmen Scott , he ans More

by SCOTTCMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Masters

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Oct 01, 2026

Ken Ganley Toyota Pittsburgh responded

Your mention of Steve making check-in quick and keeping you updated reflects how our service department values clear communication. We’re also glad Scott could answer your questions during the inspection of your Toyota Tacoma. Your kind words and five-star rating mean a great deal to us.

September 23, 2026

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Employee Rating

They take advantage of the situation, extreme rip off I don’t recommend going there More

by Alsodsltan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Josh Bruce

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Sep 24, 2026

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Toyota Pittsburgh did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 22, 2026

Dealership Rating
Employee Rating

Service desk staff were very professional Friendly. Predicted time to be done was perfect! Loved the coffee/latte/frappe machine. Bring back the warm chocolate chip cookies! Missed those. More

by WILLPAINTWILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Josh Bruce

Print
Sep 23, 2026

Ken Ganley Toyota Pittsburgh responded

Your note about the coffee and latte station and accurate completion estimate reflects how we aim to make service convenient and pleasant. Knowing that our service desk staff delivered professional, friendly assistance on your Highlander means a lot to us. We appreciate your suggestion to bring back the warm chocolate chip cookies.

September 21, 2026

Dealership Rating
Employee Rating

good to customers and service he likes what he doing because it tells that he cares More

by cbbigi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Scott Masters, Jared Fleming, Josh Bruce

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Sep 21, 2026

Ken Ganley Toyota Pittsburgh responded

Knowing you felt well cared for by our team means a lot. Thank you for choosing to purchase a used Toyota Tacoma from our dealership.

September 12, 2026

Dealership Rating
Employee Rating

Always there to help with what I need, ALWAYS friendly, like visiting a friend!! Keep it up, Great job More

by SWEETS_9568
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kylee

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Sep 12, 2026

Ken Ganley Toyota Pittsburgh responded

Thank you for the five-star rating and your kind words. We’re glad your RAV4 service felt friendly and welcoming, like visiting a friend.

September 05, 2026

Dealership Rating
Employee Rating

The advisors, especially Steve Sylvis, are always accommodating & professional. They make sure to take any concerns about your vehicle & make sure they are addressed. More

by VOGIE616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christopher Pestino, Slade Lindgren, Jared Fleming, Josh Bruce

Print
Sep 07, 2026

Ken Ganley Toyota Pittsburgh responded

Hello, thank you for taking the time to share your positive experience with our advisors, especially Steve. We are thrilled to hear that they were accommodating and professional in addressing your vehicle concerns. We take pride in providing excellent service to all of our customers.

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