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Robert Goldberg
Robert Goldberg at DCH Wappingers Falls Toyota
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Robert Goldberg

Finance Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.6
683 Reviews

Robert hails from Yonkers NY and now resides in Dutchess County. He has more than two decades of experience in retail, with the last 11 years exclusively in the automotive industry. Robert has been with DCH Wappingers Falls Toyota for the past seven years. He is a huge NY Giants fan, so he is very happy that Toyota is now the official vehicle of the NY Giants.

Dealership Experience

20 yrs, 4 mos

Languages Spoken

English English

4.6

683 Reviews

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683 Reviews of Robert Goldberg

December 31, 2024

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Employee Rating

I did not get color of car I asked nor loan with bank I wanted. More

by TONYGBNY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Joe Pizzella

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Dec 31, 2024

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

December 26, 2024

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Employee Rating

Sales rep, Joe Degroodt, respectful and focused and focused on my criteria, knowledgeable and personal. More

by Lynnettelrajala
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe DeGroodt

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Dec 27, 2024

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're glad Joe was able to meet your needs and provide a great experience. We appreciate your trust in us!

December 22, 2024

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Employee Rating

Typical dealership with dark pressure undercurrents. Employees tense, frightened, unhappy. Service seems efficient with all the bells and whistles. Absolutely loath buying process, especially with fin More

by mountainman_10512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Thomas Hackett

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Dec 23, 2024

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

December 19, 2024

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Employee Rating

The DCH Wappinger Toyota sales team is wonderful. They were all patient and expedited the process of buying my vehicle. Special thanks to Sales manager (Dennis), Sales rep (Chris) and financial manag More

by Top Doc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Heimink , Sales manager (Dennis)

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Dec 20, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Dennis, Chris, and Rob made your car-buying experience smooth and enjoyable. We appreciate your kind words and look forward to serving you again in the future!

December 10, 2024

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Employee Rating

Michael was great and very knowledgeable about the cars. He answered all questions quickly and confidently. He communicated very always replying to my queries quickly via text and phone call. Overall a grea More

by joshhash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Hare

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Dec 11, 2024

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're so glad to hear that Michael provided excellent service and was able to answer all your questions with confidence and clarity. It's great to know that his communication was timely and helpful. We truly appreciate your kind words and are thrilled you had a great experience. We look forward to assisting you again in the future!

November 30, 2024

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Employee Rating

Michael and Rob were wonderful to work with. I was purchasing a corporate vehicle for my business partner and they made the process just plain excellent. More

by Charles McLeod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Newsham

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Dec 01, 2024

DCH Wappingers Falls Toyota responded

Charles, thank you for sharing your positive experience! We're thrilled to hear that Michael and Rob made the process seamless for you. It's great that you had an excellent experience while purchasing a corporate vehicle for your business partner. We appreciate your business and look forward to working with you again in the future!

November 23, 2024

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Employee Rating

Who is Daryl Callahan? I was helped by Kurt Kuehsel. He and Rob were nice. More

by jburrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kurt Kueshal

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Nov 23, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that Kurt and Rob provided you with great service. We apologize for any confusion regarding Daryl Callahan. If you have any further questions or need assistance, feel free to reach out. We appreciate your business!

November 19, 2024

Dealership Rating
Employee Rating

Good experience. May sales representative worked with me to find a vehicle that I hope will last long and give me and my family years of reliable and issue free servi More

by curtisd
Recommend Dealer
Yes

Other Employees Tagged: Scott something. I don’t remember his last name.

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Nov 20, 2024

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're so glad to hear that our sales representative was able to help you find a vehicle that meets your needs. We hope it provides you and your family with many years of reliable service. If you ever need anything in the future, we're here to assist! Enjoy your new vehicle!

November 19, 2024

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Employee Rating

Great experience. Kirt the sales guy was really helpful throughout the process. He helped us find our car! More

by Dsr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kurt Kueshal

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Nov 20, 2024

DCH Wappingers Falls Toyota responded

Kirt is glad to hear he was able to assist you throughout the process and help you find the perfect car! We’re happy you had a great experience and appreciate your feedback. If you need anything else, don’t hesitate to reach out. Enjoy your new ride!

November 16, 2024

Dealership Rating
Employee Rating

I don't know who Judy Deems is. DCH Toyota was very helpful, except I needed a bill of sale for my insurance company, and it took me two weeks and phone calls and emails to three More

by Christine3cats@gmail.com
Recommend Dealer
Yes

Other Employees Tagged: Joseph Pizzella, Stefon Khan

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Nov 16, 2024

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience. We’re glad to hear you found our team helpful, though we apologize for the delay in providing the bill of sale. Your feedback is important, and we’ll work to improve our processes to ensure quicker responses in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.

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