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Robert Brooks
Robert Brooks at Mountaineer Honda
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Robert Brooks

F&I Manager

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.9
37 Reviews

Dealership Experience

8 mos

Industry Experience

30 yrs, 10 mos

Languages Spoken

English English

4.9

37 Reviews

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37 Reviews of Robert Brooks

January 20, 2025

Dealership Rating
Employee Rating

The Honda dealership is great and has nice cars and the guy who helped me has nice hair. More

by cdgorman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Fato, Jason Albright, Jordan Callaway, Jillian Manning, Joseph Urse, Dennis Cochran

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Jan 20, 2025

Mountaineer Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

January 18, 2025

Dealership Rating
Employee Rating

Salesman Bill Smarr did an excellent job. He was professional and knowledgeable. The process was smooth, and I really could not expect better. More

by isabellajr1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
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Jan 18, 2025

Mountaineer Honda responded

Thank you, Isabella, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Bill and our team, and we look forward to working with you again. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

January 17, 2025

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Employee Rating

The dealership was great to work with. They were patient, kind, and understanding about our vehicle needs/wants. They helped us find the perfect vehicle! More

by Meganjade34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sierra Everson, Amanda Sprouse, Larry Drake

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Jan 17, 2025

Mountaineer Honda responded

Thank you for taking the time to write this review, Megan. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mountaineer Honda are glad to have you as a customer. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

January 17, 2025

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Employee Rating

Car door rubber is not perfect. Also when I went there the car battery was not working so they had to replace it. I waited for few hours. Initially , the car battery was dead so the More

by RG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Amanda Sprouse

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Jan 20, 2025

Mountaineer Honda responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

January 16, 2025

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Employee Rating

Everyone that worked with me was friendly and helpful, and they made the process super simple and easy. More

by dylan5stansberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Chewning, Rebecca Richards

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Jan 16, 2025

Mountaineer Honda responded

Dylan, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

January 15, 2025

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Employee Rating

Everyone was very nice and helpful! They helped me find my perfect car! I will definitely shop there again in the future! More

by kenzie.mcie15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Chewning, Amanda Sprouse

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Jan 15, 2025

Mountaineer Honda responded

Kenzie, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

January 03, 2025

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Employee Rating

Rebecca is great. This is the 3rd car I have purchased from her. It was a great experience. More

by Jw
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Chewning, Rebecca Richards

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Jan 03, 2025

Mountaineer Honda responded

Thank you so much for your kind words for Rebecca, and for taking the time to leave us this wonderful feedback! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

December 24, 2024

Dealership Rating
Employee Rating

Nothing to write about. Good service. Friendly. I will be back someday. Thanks Have a Merry Christmas . More

by bradshingleton98
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Smarr

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Dec 30, 2024

Mountaineer Honda responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

December 18, 2024

Dealership Rating
Employee Rating

I have always had a great experience with Mountaineer Honda both with sales and service! More

by d.c.murph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Albright, Seth Chewning, James Markley, Dennis Cochran , Jamie

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Dec 19, 2024

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

December 14, 2024

Dealership Rating
Employee Rating

Very helpful folks. Answered all my questions. I will recommend them. And i will look to them in the future for my next purchase. More

by svhixen69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Seth Chewning

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Dec 16, 2024

Mountaineer Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

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