Jillian Manning
Jillian Manning at Mountaineer Honda

Jillian Manning

Service Advisor

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.9
399 Reviews

Dealership Experience

7 yrs, 4 mos

Industry Experience

7 yrs, 4 mos

4.9

399 Reviews

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399 Reviews of Jillian Manning

April 30, 2026

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Employee Rating

Very respectful and helpful concerning what the service department felt werethe needs of my car. More

by linmcbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Mountaineer Honda responded

Thank you for sharing your experience. We’re glad Jillian and our service team provided helpful guidance and treated your Honda HR-V with care. We hope to assist you again soon. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

April 25, 2026

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Employee Rating

Diagnostic test done and they were wrong I think I got ripped off!! Paid $165.00 for testing then said 6000 for service that was done a year ago!! Beware especially if you’re a female. Tried to rip me off More

by pjham1225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Apr 30, 2026

Mountaineer Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 24, 2026

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Employee Rating

They did a great job with my car and were very helpful with a warranty mistake that was made in the past. More

by jenjenbookfan
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 25, 2026

Mountaineer Honda responded

Thanks for giving us the chance to make things right with your warranty. We’re pleased the Civic service met your expectations and that we could sort out that past error. We look forward to caring for your car again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 19, 2026

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The service department is super helpful and friendly. They always make sure that Ian comfortable and any question is answered right away. Thanks More

by seziems
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curtis

Apr 19, 2026

Mountaineer Honda responded

It’s great to know our service department kept you comfortable and responded to every question right away. Thank you for trusting us with your Honda CR-V’s service. We look forward to seeing you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 17, 2026

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Employee Rating

This makes our second Honda that we have bought from Mountaineer Honda. We have never had a problem with them. Amanda Medina was very nice and helpful. She is a go getter. She is a good asset to the com More

by browneies737
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Apr 17, 2026

Mountaineer Honda responded

Thank you for choosing Honda again for your new Ridgeline. We’re delighted our team provided friendly, helpful service and appreciate your ideas on extended support. Enjoy the ride and feel free to reach out any time. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

April 13, 2026

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Employee Rating

Vicki was very kind and listened to my needs. She explained everything that needed to be explained More

by TAMICARR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Vicky King

Apr 13, 2026

Mountaineer Honda responded

We’re pleased our team’s attentive service and clear explanations during your Honda service visit met your needs. Thank you for sharing your experience, and we look forward to assisting you again. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 13, 2026

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Employee Rating

She was great and so is mountaineer honda. I would buy a car with them just for their service. More

by wolfedorwinj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 13, 2026

Mountaineer Honda responded

We’re thrilled to hear our service left such a strong impression. It means a lot that you’d choose us again for your Honda needs. We appreciate your trust and look forward to supporting you in the future. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 08, 2026

Dealership Rating
Employee Rating

I had a pleasant experience at Mountaineer Honda. The work was quick and well done. More

by benjaminklos1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Mountaineer Honda responded

We’re glad to hear your Honda Passport service was completed quickly and to your satisfaction. Thanks for sharing your positive experience. Please reach out to Jillian if there’s anything else we can help with. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 08, 2026

Dealership Rating
Employee Rating

Excellent service ,friendly customer service and was done in a timely manner while I waited. Woukd highly recommend Mountaineer Honda for all your car needs. More

by JOHNWHITEHAIR555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 08, 2026

Mountaineer Honda responded

Thanks for recommending us! We’re glad our team provided friendly, efficient service while you waited and got your Honda back on the road quickly. We look forward to helping with any of your future needs. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

April 07, 2026

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Employee Rating

I went to another dealership to get my inspected and it was a bad experience. I have a Honda and they told me they couldn't help me. Mountaineer Honda was so good to me and helped me with everything that I More

by dmsparks16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Vicky King

Apr 07, 2026

Mountaineer Honda responded

It’s great to hear our team could handle your Honda Pilot inspection after your experience elsewhere. We’re pleased we could meet your needs and earn your business. Thank you for giving us the opportunity to assist you. Joe Urse Service Manager 304-842-5600 ext 5118 jurse@mountaineerhonda.com

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