Joseph Urse
Joseph Urse at Mountaineer Honda

Joseph Urse

Fixed Ops Director Service/Parts

Mountaineer Honda

772 Barnetts Run Rd
Bridgeport, WV 26330

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4.8
151 Reviews

Proficient in all aspects of Fixed Operations. Have been in the industry since 2002. Honda and Chrysler/Jeep certified in Fixed Operations and have worked at the same dealership since 2005.

Dealership Experience

21 yrs, 2 mos

Industry Experience

24 yrs

Specialties & Trainings

NADA Certified in Fixed Operations Management

Honda Certified in Fixed Operations Management.

View more specialties & trainings
4.8

151 Reviews

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151 Reviews of Joseph Urse

August 20, 2026

Dealership Rating
Employee Rating

We bring our car for oil change and get a whole list of other things that need done. Everyone sitting in waiting area got the same reports. Some issues dont even pertain to my vehicle. Also said I needed More

by vignab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 23, 2026

Mountaineer Honda responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

August 04, 2026

Dealership Rating
Employee Rating

I appreciate all the people that work there. I appreciate all of the times my car goes there and gets repaired or updated More

by crh206
Recommend Dealer
Yes
Aug 04, 2026

Mountaineer Honda responded

Hearing that you appreciate our team’s efforts and the service on your Honda CR-V means a lot to our service department. Thank you for trusting us time after time with your CR-V. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

August 04, 2026

Dealership Rating
Employee Rating

I appreciate all the people that work there. I appreciate all of the times my car goes there and gets repaired or updated More

by crh206
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2026

Mountaineer Honda responded

We’re glad our service department has been there for your Honda CR-V service visits time and again. Knowing you appreciate how our team cares for your CR-V means a lot to us. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

July 23, 2026

Dealership Rating
Employee Rating

The Service Manager, Joe Urse, the Service Advisors and the Mechanics were All Very Accommodating during a recent service. Joe went Above and Beyond what was expected and it was Very Much Appreciated. More

by markanthony1142
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning , Curtis

Jul 23, 2026

Mountaineer Honda responded

We’re delighted our team, especially Joseph, could accommodate you so well during your Honda CR-V service. It’s great to know the extra effort resonated with you. We appreciate your kind feedback and look forward to helping you again. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

July 19, 2026

Dealership Rating
Employee Rating

This was a pleasant experience. Everything was explained well ahead of time and I had no surprises More

by Dbyard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2026

Mountaineer Honda responded

Thank you for trusting us with your Honda CR-V service. Jillian is glad the process was clear and that you encountered no surprises. We look forward to assisting you again. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

July 06, 2026

Dealership Rating
Employee Rating

Excellent service. They did what was asked without the high pressure to do more. Very happy. More

by dalasure4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 06, 2026

Mountaineer Honda responded

It’s great to hear our team handled your Honda CR-V service exactly as requested without any added pressure. We’re pleased you left feeling happy with how smoothly everything went. We look forward to assisting you again. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

July 05, 2026

Dealership Rating
Employee Rating

Fast service and nice people to deal with good coffee and water if you want More

by gm4334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 05, 2026

Mountaineer Honda responded

We appreciate you noting the prompt service and friendly team. Jillian, Joseph, Vicky, and Brittney will be glad to hear you enjoyed the coffee and water amenities. We look forward to supporting you and your Ridgeline again. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

June 30, 2026

Dealership Rating
Employee Rating

Good work on fixing my recalls in timely fashion. Track my progress wasn’t really working, had to call a couple times but no big deal. Sales side of this place too expensive, only use due to closes More

by strav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 02, 2026

Mountaineer Honda responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Mountaineer Honda are glad to have you as a customer. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

June 28, 2026

Dealership Rating
Employee Rating

I was greeted by the Service Representative promptly upon arrival and he was very nice and polite. More

by EAJAA4HIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2026

Mountaineer Honda responded

Thank you for bringing your Honda in and for acknowledging the prompt, polite greeting you received. We look forward to assisting you again soon. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

June 26, 2026

Dealership Rating
Employee Rating

Went for oil change and all went well took about 1 hour and fifteen minutes More

by tmyers1965
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jillian Manning

Jun 28, 2026

Mountaineer Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Mountaineer Honda. Larry Drake Used Car Sales Manager 304-842-5600 ext 5123 ldrake@mountaineerhonda.com and Seth Chewning New Car Sales Manager 304-842-5600 ext 5125 schewning@mountaineerhonda.com

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