Rob Ploof
Rob Ploof at Heritage Toyota

Rob Ploof | Page 25

Sales Representative

Heritage Toyota

1620 Shelburne Rd
S. Burlington, VT 05403

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5.0
356 Reviews

I have been in the business for 8 years, all with Heritage Toyota. Every year I have had the privilege of being recognized by Toyotas National Sales Society for Superior Sales performance. I firmly believe the customer should have a seamless, transparent shopping experience with no pressure. My customers always have full control of the process from start to finish. Away from the dealership I'm a father of 3 girls and a Certified Foster Parent. We have been very fortunate to adopt 2 of our 3 girls through the program. My passions consist of cheering my older girls on from the sidelines of soccer fields or the gymnastics arena. When the time permits (and with my wife's permission), you can find me on the golf course or on the mountain as well.

Employee Video

5.0

356 Reviews

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356 Reviews of Rob Ploof

August 04, 2022

Dealership Rating
Employee Rating

I have known Jason on a personal level for quite some time but want to say how professional and respectful and knowledgeable he was. We had a little "bump in the road" with my previous lease getting in More

by susan.perrier
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jason Dillon

Aug 05, 2022

Heritage Toyota responded

Susan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason and our team to transition to your new Toyota, and that despite the bump in the road along the way, everything went smoothly for you! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

July 29, 2022

Dealership Rating
Employee Rating

The team was great, very helpful and friendly. Made the process easy and quicker than expected! Would definitely recommend this dealership to someone. More

by Gus4ever
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Heritage Auto, Jason Dillon, Rob was in finance

Jul 29, 2022

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jason and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 19, 2022

Dealership Rating
Employee Rating

Derek was awesome! He jumped into my sales venture head first and was eager to help answer questions or concerns I had. Super friendly and down to earth! More

by Ahm200
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Conor McQuade, Christine Donahue, Franklin Wainwright , Derek Blood, Billy Burke

Jul 20, 2022

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Derek to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 30, 2022

Dealership Rating
Employee Rating

Beautiful building very comfortable. We went to see a salesman friend. He was honest and said he couldn’t help us. Then got us in touch with another salesman in the dealership that could More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Donahue , Turner Ede works next door at Ford

May 31, 2022

Heritage Toyota responded

Mike, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with our team, and that they were able to help find the perfect new Toyota to fit your needs! We look forward to seeing you again when it's time for your first scheduled maintenance visit, Until then, safe travels!

May 22, 2022

Dealership Rating
Employee Rating

Great experience! Rob was my salesman and was outstanding. Found the truck I wanted and made the sale go very smoothly. Couldn’t have asked for better customer service More

by Patty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 23, 2022

Heritage Toyota responded

Patty, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Rob to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 27, 2022

Dealership Rating
Employee Rating

Rob has been nothing but awesome over the last 9 months. We bought a new Tacoma 6 months ago and today a new RAV4 Hybrid. He was very transparent throughout the process and always got back to me on any ques More

by johndurfeejr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 27, 2022

Heritage Toyota responded

John, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Rob to shop for your family's new Toyota's and that he was able to make sure that both were brought home smoothly! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

April 06, 2022

Dealership Rating
Employee Rating

I have done business with Heritage Toyota for 6 years. I just bought a certified used vehicle from Rob Ploof. He is always so kind and very knowledgeable. The service department is also great. Never had a More

by ckg55
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Patrick Weeks

Apr 06, 2022

Heritage Toyota responded

Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice - We are so glad to hear that you have enjoyed working with Rob to shop for your vehicles, and that he was able to make sure that bringing home your newest Toyota went smoothly! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

April 04, 2022

Dealership Rating
Employee Rating

Everyone was so very pleasant and helpful. They told us the truth and never tried to hide anything from us. More

by ransommarie1
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Patrick Weeks

Apr 05, 2022

Heritage Toyota responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Rob and our team to shop for your new Toyota, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 12, 2022

Dealership Rating
Employee Rating

Buying a car with Rob was seamless, effortless, and most importantly- I felt heard. He listened to what I wanted in a vehicle, kept me informed every step of the way, and was readily available whenever I More

by Lorraine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 14, 2022

Heritage Toyota responded

Lorraine, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Rob to shop for your new Toyota, and that he was able to help navigate the available options to find the perfect fit for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

February 09, 2022

Dealership Rating
Employee Rating

Rob was amazing to work with. I refer everyone I can to him. Rob is patient and his follow through is excellent it’s about client satisfaction. Rob is kind ever pushy. More

by Kab1065
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 09, 2022

Kab1065 responded

Never pushy

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