Riley Cavanaugh
Riley Cavanaugh at Merchants Auto
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Riley Cavanaugh

Sales Manager

Merchants Auto

1278 Hooksett Rd
Hooksett, NH 03106

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8 Reviews
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8 Reviews

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8 Reviews of Riley Cavanaugh

August 29, 2024

Dealership Rating
Employee Rating

Asked for round about quote for my SUV they didn’t want to do that since my car would be worth more. Drove 45 minutes to dealership. manager came out told me he couldn’t even come close to what I wanted. H More

by Lissy B
Trade-in Experience
Recommend Dealer
No

Other Employees Tagged: Richard Roy

August 04, 2024

Dealership Rating
Employee Rating

My visit was mission specific, buy a new work van. I accomplished it with the help of the staff at the store. However the closing process was a struggle, gathering the title, and other administrative More

by mitchell.gove
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard Roy

July 16, 2024

Dealership Rating
Employee Rating

Peter is by far and away the best person to deal with. Honest,open, transperant, willing to help even on days off. More

by Kevin
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Peter Phaneuf

December 30, 2019

Dealership Rating
Employee Rating

Made it work within my budget with no presure I worked with Dave Riley and Scott they were great I didn't have a large budget but they found us a SUV that worked and no pressure to go higher If I More

by llthibeault
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Chavanelle, David Mccarthy

September 04, 2019

Dealership Rating
Employee Rating

2nd car through them! No hassle, no BS like the others They WILL get you into that car you want. Try them. They’re the best in the business . We tried others and Merchants gets the job done where the other More

by 2018 Jeep Wrangler JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lisa Petrucelli, Brian Surprenant , Corey-Services

August 31, 2019

Dealership Rating
Employee Rating

Car shopping 🏅👍🏻🤝Thank You Mike Duval, Riley, "Chevy" & Mr Merchants himself- Scott Reinert for hooking me up today. For the 1st time I was not uncomfortable More

by ShaRay78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Chavanelle, Mike Duval, Scott Rienert

Sep 01, 2019

Merchants Auto responded

We appreciate you taking the time to do this fantastic review. If you know someone who could benefit from our services, please refer them to your salesperson. Remember to visit once a week for your free car wash. Make it a great day, Scott Rienert General Sales Manager 1-800-288-6999

May 25, 2019

Dealership Rating
Employee Rating

Highly Recommend I highly recommend Merchants!! They went above and beyond to help me find the perfect car! Toby Pena provided the best customer service! The whole exp More

by LisandraMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Toby Pena

Jun 10, 2019

Merchants Auto responded

Thank you for taking the time to do this excellent review. We appreciate you very much. Remember to visit us once a week for your free car wash and If you know someone who could benefit from our services please refer them to your salesperson. Make it a great day, Scott Rienert General Sales Manager 1-800-288-6999

April 06, 2019

Dealership Rating
Employee Rating

ITS A CRIME TO PAY MERCHANTS A DIME. This place was TERRIBLE to work with, well with the exception of EDWIN he tried hard. I went in and told them from the beginning what i wanted. I ge More

by Mizzmal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lisa Petrucelli , Edwin

Apr 19, 2019

Merchants Auto responded

Thank you for sharing how your experience was at Merchants Auto. I wish you didn’t feel the way you do, and I would like the chance to speak with regarding your visit. Please call me at number below. You are very important to us and we would like to make this right if possible. Sincerely, Scott Rienert General Sales Manager 1-800-288-6999

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