Ricky Custodio
Ricky Custodio at Regal Kia Lakeland
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Ricky Custodio

Pre-Owned Sales Specialist

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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4.4
24 Reviews
4.4

24 Reviews

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24 Reviews of Ricky Custodio

March 25, 2025

Dealership Rating
Employee Rating

Everything was fast and easy. They even stayed open past their closing time to help me and my fiancée. Eddy was great! More

by Brandon hermanson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 26, 2025

Regal Kia Lakeland responded

We're delighted to hear that Eddy and the Regal Kia team went above and beyond for you! It's wonderful knowing your experience was fast, easy, and accommodating. Thanks for choosing us!

February 19, 2025

Dealership Rating
Employee Rating

This is the second vehicle we have bought from regal in a year. Easy to deal with. No pressure and good pricing. We live in orlando and drive all the way to lakeland to deal with them. More

by mustangwak4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Niko Gelpi, Gibran Rivera

Feb 19, 2025

Regal Kia Lakeland responded

Thank you for choosing Regal Kia once again! We're delighted to hear that our team made the process easy and pressure-free. It's wonderful knowing you'd travel from Orlando to Lakeland just to work with us, and we truly appreciate your loyalty!

February 07, 2025

Dealership Rating
Employee Rating

Helpful perfessional answered all my questions and if they couldn’t they would ask another person More

by steelmanheidi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 07, 2025

Regal Kia Lakeland responded

We're glad our team was helpful and thorough in answering your questions at Regal Kia. We hope to see you next time! Safe travels!

December 14, 2024

Dealership Rating
Employee Rating

Have been using Regal for years! Greg and Jeremy has taken care of me and do an excellent job! More

by grnrwatson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Regal Kia Lakeland responded

We're so glad to hear it! Thank you for rating us five stars! – Regal Kia

November 24, 2024

Dealership Rating
Employee Rating

Service is always great. It's always clean in the waiting room. I always get waited on. More

by DaJoQuim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 22, 2024

Dealership Rating
Employee Rating

SERVICE WAS EXCELLENT. SALES DEPARTMENT AND FINANCE DEPARTMENT WAS EXCELLENT. TRANSACTION WENT VERY SMOOTH AND FAST. More

by akers85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

November 05, 2024

Dealership Rating
Employee Rating

Quick and to the point Can't in and left with exactly what we wanted and was completely satisfied More

by vadrigar91xxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2024

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review.

October 29, 2024

Dealership Rating
Employee Rating

Great place and service. Pablo was extremely helpful and took care of all my vehicle needs. More

by penfish99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2024

Regal Kia Lakeland responded

Thank you!

October 06, 2024

Dealership Rating
Employee Rating

This dealership is very very very Very very very very very very very very bad More

by CONGAV123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 15, 2024

Regal Kia Lakeland responded

Thank you for sharing your thoughts. We're genuinely sorry that your experience was not what you expected. We strive to provide excellent service, and it's clear we missed the mark in your case. If you'd be willing to share more details about what went wrong, we'd appreciate the chance to understand how we can improve. Please feel free to contact us directly so we can address your concerns.

June 26, 2024

Dealership Rating
Employee Rating

the staff was nice and friendly and was great experience purchasing my new car will be coming back. More

by tweetyb15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

Regal Kia Lakeland responded

We look forward to seeing you again, thank you!

1

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