Ricky Custodio
Ricky Custodio at Regal Kia Lakeland
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Ricky Custodio

Finance Manager

Regal Kia Lakeland

1025 Bartow Rd
Lakeland, FL 33801

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4.3
21 Reviews
4.3

21 Reviews

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21 Reviews of Ricky Custodio

December 14, 2024

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Employee Rating

Have been using Regal for years! Greg and Jeremy has taken care of me and do an excellent job! More

by grnrwatson
Service Price Transparency
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Recommend Dealer
Yes
Dec 16, 2024

Regal Kia Lakeland responded

We're so glad to hear it! Thank you for rating us five stars! – Regal Kia

November 24, 2024

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Employee Rating

Service is always great. It's always clean in the waiting room. I always get waited on. More

by DaJoQuim
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Recommend Dealer
Yes

November 22, 2024

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SERVICE WAS EXCELLENT. SALES DEPARTMENT AND FINANCE DEPARTMENT WAS EXCELLENT. TRANSACTION WENT VERY SMOOTH AND FAST. More

by akers85
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Recommend Dealer
Yes

November 05, 2024

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Quick and to the point Can't in and left with exactly what we wanted and was completely satisfied More

by vadrigar91xxx
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Recommend Dealer
Yes
Nov 12, 2024

Regal Kia Lakeland responded

Thank you so much for taking the time to leave us a 5-star review.

October 29, 2024

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Great place and service. Pablo was extremely helpful and took care of all my vehicle needs. More

by penfish99
Sales Price Transparency
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Recommend Dealer
Yes
Nov 12, 2024

Regal Kia Lakeland responded

Thank you!

October 06, 2024

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This dealership is very very very Very very very very very very very very bad More

by CONGAV123
Service Price Transparency
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Recommend Dealer
No
Oct 15, 2024

Regal Kia Lakeland responded

Thank you for sharing your thoughts. We're genuinely sorry that your experience was not what you expected. We strive to provide excellent service, and it's clear we missed the mark in your case. If you'd be willing to share more details about what went wrong, we'd appreciate the chance to understand how we can improve. Please feel free to contact us directly so we can address your concerns.

June 26, 2024

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Employee Rating

the staff was nice and friendly and was great experience purchasing my new car will be coming back. More

by tweetyb15
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

Regal Kia Lakeland responded

We look forward to seeing you again, thank you!

May 29, 2024

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Very good service, compliance, and good attention. Easy to schedule appointments. The people who work there are very friendly. More

by cataangeldearco
Service Price Transparency
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Recommend Dealer
Yes
May 29, 2024

Regal Kia Lakeland responded

We’re really grateful and appreciate you taking the time to share your experience with us.

April 21, 2024

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Employee Rating

The worst experience I ever had at a dealership. They were dishonest, deceitful and have no integrity whatsoever. I would give them 0 stars if there was an option to do so. I would not recommend thi More

by KFYKES
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Nick Davis, rating, 0 stars

Apr 25, 2024

Regal Kia Lakeland responded

I'm truly sorry to hear about your extremely disappointing experience. Your feedback is deeply concerning, and it's clear that we fell short of meeting your expectations. Please know that we take your comments seriously, and we will investigate this matter thoroughly to address any issues and prevent similar situations from occurring in the future. Your satisfaction and trust are incredibly important to us.

March 28, 2024

Dealership Rating
Employee Rating

Amazing service and they worked hard to get me the deal I wanted without pressure More

by michaellangton914
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Manny Gelpi

Apr 03, 2024

Regal Kia Lakeland responded

Thank you for sharing your positive experience! We're thrilled to hear that you received amazing service and that our team worked hard to get you the deal you wanted without any pressure. Congratulations!

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