Misty Osborne

The customer service is excellent but the service on the vehicle not so excellent I was satisfied but not pleased the service that I have gotten over the years from my first car to this car has went down no vehicle not so excellent I was satisfied but not pleased the service that I have gotten over the years from my first car to this car has went down not a lot but it has went down I still love you guys I hope everything get back like it used to be More

by grady4robinson Verified Customer Verified Customer

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Good and very happy place not to long to get car oil change very pleasant change very pleasant More

by judichandler100 Verified Customer Verified Customer

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I waited 26 days for 2 rear belt molding to arrive. Had to take my car to the service center and after they hold it for more than 4 hours they messaged me that one of the parts arrived bent and they ca Had to take my car to the service center and after they hold it for more than 4 hours they messaged me that one of the parts arrived bent and they can only replace one of them and have to order the second molding part again. On top of that that side which molding part arrived bent they removed the one from my car and damaged the u der earth panel making it completely loose. I have sent them pictures of what they did and never got a response back. Whatever they did might cause of the underneath plastic part to fall while I’m driving because it is loose. And if this happens I will then have to wait for another however many weeks for that part to arrive too. And here I am spending $42,000+ and paying my car in full dealing with people who does not show to care and more importantly to not do their job diligently. I regret to say but the service and the experience I have had so far is bad. More

by igeorgiev92 Verified Customer Verified Customer

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Very good service, compliance, and good attention. Easy to schedule appointments. The people who work there are very friendly. Easy to schedule appointments. The people who work there are very friendly. More

by cataangeldearco Verified Customer Verified Customer

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The service department is pretty good. You just have to know what you're going in for so you don't get unnecessary work done. You just have to know what you're going in for so you don't get unnecessary work done. More

by yournailed Verified Customer Verified Customer

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The team keeps good records and always have a good answer when asked to help. when asked to help. More

by JBTMJ1 Verified Customer Verified Customer

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Misty is Amazing! ! Every time she helps me, she always so helpful and goes above and beyond . ! Every time she helps me, she always so helpful and goes above and beyond . More

by rbuffy1975usa Verified Customer Verified Customer

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I Always use Regal Kia on maintenance on my 2017 Sedona. They make sure it is in the dame shape as the day I bought. They make sure it is in the dame shape as the day I bought. More

by CSIMMS1 Verified Customer Verified Customer

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The dealership has helpful people that go above and beyond to take great care of you. beyond to take great care of you. More

by mamajo317 Verified Customer Verified Customer

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The entire team were very courteous, professional and yet personal. They were very sensitive to my personal concerns and reason for being there. “Angel” was the first one to greet me with a glowing smil personal. They were very sensitive to my personal concerns and reason for being there. “Angel” was the first one to greet me with a glowing smile that assured me that I hd made the right choice to come to Regal Kia. A big “Thank You” to the entire team! More

by jenkins5849 Verified Customer Verified Customer

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