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Justin Callahan

Overview Reviews (64)

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Justin Callahan

Service Specialist

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.5

64 Reviews

Overview Reviews (64)

4.5

64 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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64 Reviews of Justin Callahan

October 23, 2026

Dealership Rating

Employee Rating

Very friendly and helpful Always updates you and if any problems I felt that the staff were very knowledgeable with car service problems I felt that the staff were very knowledgeable with car service More

by Aswinkley50

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Oct 23, 2026 -

Regal Kia Lakeland responded

Thank you for choosing Regal Kia Lakeland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 23, 2026

Dealership Rating

Employee Rating

Everything was done in good time and we discussed what else he recommends I'm happy with the work done else he recommends I'm happy with the work done More

by Aswinkley50

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Oct 23, 2026 -

Regal Kia Lakeland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Kia Lakeland.

October 19, 2026

Dealership Rating

Employee Rating

Everyone was professional and polite. Kept me informed of what they found and needed fixing. Kept me informed of what they found and needed fixing. More

by jjudahlinda

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr

Oct 20, 2026 -

Regal Kia Lakeland responded

Honest communication is at the heart of how our service team operates. Hearing that you felt informed about needed repairs and found our team professional and courteous means a lot to us. Thank you for trusting us with service on your Kia Soul.

October 12, 2026

Dealership Rating

Employee Rating

Advised I needed a coolant flush after replacing hoses to the coolant box which was a waste of money. Justin got clarification and helped with this discrepancy. Also, they never filled the coolant box after the coolant box which was a waste of money. Justin got clarification and helped with this discrepancy. Also, they never filled the coolant box after the service. It was way below the low level mark, so I had to stop and buy coolant and put it . This should have been done at the dealership. More

by brandi.cone

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Oct 12, 2026 -

Regal Kia Lakeland responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

October 09, 2026

Dealership Rating

Employee Rating

Feel it for men excellent service always illegal into assist with any problems always a smile with sugar assist with any problems always a smile with sugar More

by zaharharazarizeriaauzale

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Oct 10, 2026 -

Regal Kia Lakeland responded

We appreciate your five-star review of our team. Thank you for choosing Regal Kia! We’ll see you next time!

October 09, 2026

Dealership Rating

Employee Rating

Quality service My vehicle was serviced excellently and the staff were very professional. Would recommend the staff were very professional. Would recommend More

by jabezbeckford

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Oct 09, 2026 -

Regal Kia Lakeland responded

Knowing the service on your Kia Soul felt top-notch means a lot to us. We’re grateful for your recommendation and glad our team could deliver professional, high-quality care.

October 07, 2026

Dealership Rating

Employee Rating

Positive. It was a positive experience. I am at work right now and I am not allowed to be on my phone. It was a positive experience. I am at work right now and I am not allowed to be on my phone. More

by sow122165@hotmail.con

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Oct 08, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your positive feedback about your recent visit to Regal Kia! We appreciate your business, and we look forward to seeing you again in the future!

Oct 07, 2026 -

sow122165@hotmail.con responded

It was positive

October 07, 2026

Dealership Rating

Employee Rating

by sow122165@hotmail.con

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Oct 07, 2026 -

Regal Kia Lakeland responded

Thank you for the five-star rating! Justin and our service department are glad your Kia Seltos service was a positive experience.

October 03, 2026

Dealership Rating

Employee Rating

They’re friendly, courteous, and kind. I wait while they do the job. It doesn’t take a lot of time. I wait while they do the job. It doesn’t take a lot of time. More

by rkw1171

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne, Jeremy Mahr , Mr Orlando

Oct 04, 2026 -

Regal Kia Lakeland responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Regal Kia Team

October 02, 2026

Dealership Rating

Employee Rating

They are all awesome and have always taking care of me and my car needs and my car needs More

by bacole38

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Oct 03, 2026 -

Regal Kia Lakeland responded

Thank you for your confidence in Regal Kia! We appreciate your business.