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Misty Osborne

Overview Reviews (959)

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Misty Osborne

Misty Osborne | Page 2

Service Advisor

Regal Kia Lakeland

925 Bartow Rd
Lakeland, FL 33801

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4.8

959 Reviews

Overview Reviews (959)

4.8

959 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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959 Reviews of Misty Osborne

October 03, 2026

Dealership Rating

Employee Rating

They’re friendly, courteous, and kind. I wait while they do the job. It doesn’t take a lot of time. I wait while they do the job. It doesn’t take a lot of time. More

by rkw1171

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeremy Mahr, Justin Callahan , Mr Orlando

Oct 04, 2026 -

Regal Kia Lakeland responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Regal Kia Team

October 01, 2026

Dealership Rating

Employee Rating

Justin always does an amazing job helping with figuring out what is needed for my car. Very knowledgeable, kind, process is always smooth and quick. out what is needed for my car. Very knowledgeable, kind, process is always smooth and quick. More

by kiadixon

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Justin Callahan

Oct 01, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your great review of Justin and his team at Regal Kia! We appreciate your business and hope to see you again soon!

September 24, 2026

Dealership Rating

Employee Rating

Everything was smooth and great! Great staff also very accommodating with my schedule. I would buy again from them. Great staff also very accommodating with my schedule. I would buy again from them. More

by octopusgarden898

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Sean Bryant, Chris Boswell, Sal Campisi jr., Jeremy Mahr, Mike Galloway, Gregg Baldwin, Sarah Abichid, Justin Callahan

Sep 24, 2026 -

Regal Kia Lakeland responded

Our service team is pleased we could work around your schedule and provide seamless service on your Telluride. Hearing you’d choose us again means a great deal to our team.

September 23, 2026

Dealership Rating

Employee Rating

Misty was great, they were very busy but handled my service efficiently and personally. The vehicle was taken care of service efficiently and personally. The vehicle was taken care of More

by rxguy103

Verified Customer

Service Price Transparency

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Soloj

Sep 23, 2026 -

Regal Kia Lakeland responded

Thank you for sharing your experience! We're pleased to hear Misty handled everything so efficiently. We hope to welcome you back to Regal Kia down the road. Safe travels!

September 18, 2026

Dealership Rating

Employee Rating

Very nice customer service. Waiting area is clean, pleasant and love free popcorn and coffee. Waiting area is clean, pleasant and love free popcorn and coffee. More

by spiess.kathym

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 18, 2026 -

Regal Kia Lakeland responded

Hi Spiess! We appreciate your shout-out to our team at Regal Kia! We'll see you next time!

September 17, 2026

Dealership Rating

Employee Rating

I've bought my KIA cars from Greg since 2005. Greg is great to work with and treats you like family. Greg is great to work with and treats you like family. More

by markydoo

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Greg Schmidt, Jeff Soloj

Sep 17, 2026 -

Regal Kia Lakeland responded

Knowing that Greg has made you feel like family with each Kia purchase since 2005 means a lot to our team. Thank you for trusting Greg and our team with your new Kia Soul.

September 17, 2026

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Employee Rating

As usual I was kept informed about my service and re call by the service dept. Misty as usual looked after myself. by the service dept. Misty as usual looked after myself. More

by Rob Hendry

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 17, 2026 -

Regal Kia Lakeland responded

Transparent communication is at the heart of our service department. It’s rewarding to know Misty kept you informed and looked after you during your Telluride’s service and recall. Thank you for your continued trust and for the five-star rating.

September 16, 2026

Dealership Rating

Employee Rating

Very good as always Great people, amazing atmosphere, pretty fast services and clean Over great place pretty fast services and clean Over great place More

by Shelby Hood

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Sep 16, 2026 -

Regal Kia Lakeland responded

Your comments about the friendly staff, clean facility, and prompt service on your Kia Sportage really capture what we strive for. Knowing these qualities keep you coming back is truly rewarding.

September 08, 2026

Dealership Rating

Employee Rating

Misty always takes care of me. Getting service done here is always a pleasant experience Getting service done here is always a pleasant experience More

by shanberrii

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Misty Osborne

Sep 08, 2026 -

Regal Kia Lakeland responded

Knowing that Misty always takes care of you and that our service is consistently a pleasant experience means a lot to our service team. Thank you for trusting us with your Kia Seltos.

September 05, 2026

Dealership Rating

Employee Rating

I was very impressed with Misty and her follow up with me. The service was great and love my Telleride me. The service was great and love my Telleride More

by tom.myers

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Sep 05, 2026 -

Regal Kia Lakeland responded

We’re glad to hear the service on your Kia Telluride went smoothly and that Misty’s attentive follow-up kept you informed. Knowing you love your Telluride means a lot to our service department.